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Eaton Hong Kong

380 Nathan Road, Kowloon, Jordan, Hong Kong 00000

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Very good

7.9

based on 4465 reviews

3267 reviews in English

Value for Money
7.7
Location
8.4
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.2
All reviews (4465)
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Stephen T. Business travelers United States of America, May 19, 2014
Don't Stay in Room 608 of the Eaton HK

Great location, Friendly attentive Staff, Very clean Hotel
6
This was my third stay at Eaton HK. The first two visits were excellent. This third stay was a terrible experience because of the room. I booked a "Deluxe Room" with a capacity for two. I did not receive either. Room was 608 was assigned to me. It was a very small, crampted, rectangular room of about 150 sq feet with a king bed. The room did not have a separate bathroom. Instead it had two enclosed stalls at one end of the room. One for the shower, and one for the toilet in a configuration that resembled an airline toilet. The sink was directly next to the bed. There was no desk for a business travelor to work at nor was there a regular chair with a back in the room. Only a single stool was provided. If two persons occupied the room, one would have to sit on the bed. The floor felt as if there was not padding under the carpet. You could feel the concrete if you tapped the floor. The room looked like an IKEA space design experiment and not a room that I felt lived up to the standards of the Langham Hospitality Group. I do not think two persons could fit in that room with any level of comfort. I hope someone from hotel management actually reads this comment and is kind enough to vist room 608 to be able to evaluate first hand if my comments are valid.
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Sze W. Business travelers Hong Kong, May 19, 2014
convenient

location location location
6
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Foong C. Solo travelers Singapore, May 18, 2014
Small room but good enough for short stay

convenient location to train stations, department stores and restaurants
8.3
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Chong K. Couples Malaysia, May 18, 2014
Good but the receptions n bar staffs spoilt it

Centrally located, near shopping and restaurants
5.3
The receptionist and bar staff service was very bad this time !! Giving a very bad impression as I always respect their best service!!
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Chong K. Couples Malaysia, May 18, 2014
Convenient, centrally located and comfortable hote

Centrally located, clean and convenient
7
This round stayed was very bead due to bad reception service- damn slow and not efficient and needed to wait for more than11/2 hours to get the room
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Giam X. Families with young children Singapore, May 16, 2014
Location is good with excellent service

Friendly staffs, location is good and good hotel service
9
Pleasant stay as the location is near to mtr and there is shuttle bus to airport express
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Ping K. Solo travelers Singapore, May 15, 2014
Great Pace To Stay Very Convenient

Shopping food Location
7
Very pleasant with great food and shopping just ourside the hotel.
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Esther C. Groups Singapore, May 15, 2014
Excellent, comfortable, relaxing

Close to Jordan MTR, Have mutliple ways to get to the airport (Bus A21, MTR or Free Airport shuttle to Kowloon station), close to shopping areas
9.7
Good breakfast, rooms seem to be newly refurbished, E-club service was excellent, good value for money.
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Lok H. Groups Malaysia, May 15, 2014
confort & worth

comfort, location & friendly
10
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Ng Q. Couples Singapore, May 14, 2014
Great hotel that is value for money!

Rooms are clean and spacious, security of the hotel is good and the hotel staffs are all very friendly and helpful.
9.7
My best hotel stay experience in Hong Kong so far. The bed is so comfortable that we woke up late every day. Recommend to all couples to stay in this hotel!
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