Very good 7.5
Based on 97 reviews

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About Eden Hotel Hanoi – Doan Tran Nghiep


All 60 rooms at this 3.5-star hotel are tailored to satisfy guests' needs. Each room includes an in-room safe, LCD/plasma screen TV, and an ironing board. Featuring an elevator, on-site restaurant, meeting facilities, and a coffee shop, Eden Hotel Hanoi – Doan Tran Nghiep is sure to make each guest's trip an enjoyable one. The hotel provides superior recreational and leisure facilities including massage treatments and an indoor pool. Everything the hotel does is centered around the guest' experience, ensuring comfort and relaxation. To make your reservation at Eden Hotel Hanoi – Doan Tran Nghiep, just enter your travel dates on our secure online booking form and submit.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • sauna
  • spa
  • massage

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in
  • buzzer/wireless intercom

Business & money services

  • fax machine
  • printer
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Japanese
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00PM
Check-Out Until: 12:00AM
Distance from City Center: 1 km
Distance to Airport: 28 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 13
Number of Restaurants: 1
Number of Rooms : 60
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.6
  • Facilities 4.0
  • Location 8.3
  • Room Comfort/Standard 7.9
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 6.5

Anthony B.
March 16, 2016
I was on the fourth floor where there was supposed to be wifi, but the signal was poor and non existent after 11pm until about 6am the following morning. I tried running a bath but the water was luke warm at best. I tried to order from the in room dining menu only to be told that the most basic item I ordered which was the hamburger was not available. Reception staff were great though and spoke great English

Christopher W.
United Kingdom
February 09, 2016
Nice stay
Location, staff, room
I had another nice stay here. Yes the furniture is old fashioned but i think its meant to be, its quite comfortable and the shower was really nice and hot. Note to the owner though, what a great pool on the rooftop but its empty with plants in it. It would be awesome if it was working. Also I was my way to the airport when my taxi got a call to come back to the airport, just 5 mins away from the hotel really. So, thinking I had left something behind, we headed back to be confronted with a piece of paper to sigh. Welcome to Vietnam! The staff were great though!

Jolin T.
October 12, 2015
Located at the centre very convenient
Staff is very friendly

Tri N.
June 11, 2015
Good location but over rated hotel
The location was good, big mall next door
the bathroom is too small, expensive for it priced and room is abit old

John T.
United Kingdom
March 12, 2015
Comfortable hotel in good location
Very convenient location opposite a shopping centre, friendly and helpful staff, good WiFi connection
The Eden is a comfortable mid-range (I'd say 3-star) hotel, albeit with rather old-fashioned decor. My room was large and well-maintained, although a bit gloomy. Location is convenient, in a business district a little outside the main tourist area, but with many good places to eat near the hotel. Excellent Wi-Fi connection, and a room-safe large enough to take a laptop. Breakfast was OK, with fresh fruit, and they are willing to cook you fresh eggs or Vietnamese noodle soup. The staff were very obliging, and made one's stay pleasant. I would definitely go there again.

Michael N.
United Kingdom
December 25, 2014
Good hotel
Friendly and helpful staff, nice breakfast, clean
The staff were very friendly and helpful at the hotel. It isn't the cheapest hotel but it is very pleasant to stay here. There are probably better value hotels in the old quarter but I would recommend this hotel if you need to stay in the hai ba trung area.

November 10, 2014

Tak L.
September 28, 2014
Convenient Location
Location, Helpful Staff and Clean Room
The stay was pleasant.The hotel is not luxury but comfortable.The best thing is the location. It's just next to the main shopping centre, Vincom Centre. Lot of restaurants nearby. Taxi is easy to get.So, if you are on a business trip on a budget and want convenience, this seem to be a good choice. Price wise, compared to the hotels of the same category in the same area, this is a little more expensive.

Kathrin S.
April 06, 2014
Unfriendly hotel with less services than promoted
Breakfast, size of the room

Dorian L.
United States
February 19, 2014
ok, decent sleep
location, location, location
generally Ok, nothing to rave about, nothing bad either. just a decent night sleep in a business area.


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