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Eden Phu Quoc Resort

Cua Lap, Duong To, Long Beach / Duong Dong Town, Phu Quoc Island, Vietnam (Show on map)

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Eden Phu Quoc Resort Phu Quoc Island - Suite with Sea View Eden Phu Quoc Resort Phu Quoc Island - Luxury Garden view Bungalow Eden Phu Quoc Resort Phu Quoc Island - Deluxe Garden View Eden Phu Quoc Resort Phu Quoc Island - Restaurant Eden Phu Quoc Resort Phu Quoc Island - Exterior Eden Phu Quoc Resort Phu Quoc Island - Exterior Eden Phu Quoc Resort Phu Quoc Island - Restaurant Eden Phu Quoc Resort Phu Quoc Island - Exterior Eden Phu Quoc Resort Phu Quoc Island - Beach Eden Phu Quoc Resort Phu Quoc Island - Exterior Eden Phu Quoc Resort Phu Quoc Island - Food and Beverages Eden Phu Quoc Resort Phu Quoc Island - Spa
Area: Long Beach / Duong Dong Town Number of Rooms: 166
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
788 reviews

Value for Money
7.3
Location
7.6
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (788)
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S T. Groups United Kingdom, December 27, 2014
Vietnaminese 4 * but not European 4*

The beach, the location form the airport and the fellow guests
7
It was lovley, a great escape from Christmas back home. A beautiful spot on the beach, and attractive to walk around! The island itself also has a lot to offer in term of dinning, But the hotel it'self, and the staff are not equipt to the same standards as you might expect from a 4 star hotel back home, although it's still not as low a 3 star resort. There were language barriers with a lot of the staff, and at times you felt a burden if you make a request or have a problem with even small things (like door locks or air con.) The food and drink was ok, but service is slow. The best things to eat are bbq. But you must remember that Vietnam is still a developing country, so for VN it was very good!
Garry O. Couples United Kingdom, December 27, 2014
Paradise lost !!!!

The sea. The other guests met and the return courtesy bus back to the airport
4.7
Arrived and offered an up grade to a chalet from an deluxe suite. Great we thought until we got into the room. Raw sewage smell overbearing. Asked for maintenance and their remedy was a scented candle. Moved back to our original room. For the price we paid it was basic. No drawer space in room. Bathroom very basic. No hot water for 2 days and had to ask to get a new toilet roll. Prices at bar were subject to further taxes mounting to an additional. 15% on top of your actual purchases each time you buy something ie food/drink. Though to be fair it is actually stated....but very small writing.The grounds are lovely but it is let down by the weariness and neglect of the rooms. It needs money thrown at it in a big way or it will look like one of those tired British holiday camps from the 70,s or even the 60,s. My opinion. Give it a wide berth. To be honest I was there from 23rd December til 27th December so the prices for the accommodation were over inflated but credit to them the Christmas Eve gala was superb. Costs £146 for two though. Expensive by Vietnam costing but aye it was Xmas and I do have an heart. You have been warned. Stay away.
Ben S. Families with young children United Kingdom, December 24, 2014
This is a hotel clinging to its 4th star.

The pool is great. Staff (not on the front desk) are great. The entertainment.
5.3
Our stay overall was good but the rooms are nowhere near 4 star. The sea was just about visible from our sea view room. Balcony door handle came off. The balcony had one old fold up chair on it. The shower over the bath was awful. One bedside table with one light in our double room. Terrible wifi. It's a nice place - great pool, nice beach, good beach bar. But expensive and not really worth the 4 stars. Front desk service was poor to say the least.
Johan S. Couples Sweden, December 24, 2014
Friendly staff, great facilites, food poisoning

service level, beach, green amazing setting
7
Happy with everything except the restaurant, uneven quality and we got food poisoning from the shrimps served there. I'll recommend anyone to stay at the resort but you shouldn't pay 2-4 times more for food that is worse than what you will get outside of the hotel. Taking a cab to night market is ~80K dong and is overall a better option. Other than that the staff is super friendly and they have really taken the "Eden" theme seriously when decorating the garden.
Aliza S. Families with young children Singapore, December 21, 2014
Nice, Budget friendly

Staff, free cruise & seafood bbq
8
Overall good. No hassle. Rent a bike or taxi to Dinh Cau Night Market 10min ride or abt 80.000D. Nice ppl all smile. Hotel very warm ambience. Free shuttle to and fro airport. Very clean and nice private beach. Highly recommended for families.
Barry M. Couples Australia, December 21, 2014
rooms are a bit tired but great beach, pool and se

quiet beach. the pool area is very good and at night you can eat right on the beach. they have free cocktails for guests for an hour in the evening and a free a boat to take you snorkling
8.7
I stayed 5 days and loved it. I walked across the road and rented a motor scooter for one150000 dong per day.
Erin M. Families with older children United States of America, December 20, 2014
Eden Resort

location, pool, beach
8.3
Nice stay, loved the area, beach was clean, resort garden lovely, staff friendly, would return!
Tan N. Couples Vietnam, December 14, 2014
The staff did not perform their work

Close to the beach
4.3
The massage staff did not perform their work. I did book a massage for 90 minutes. They masssged me for 70 minutes and asked to pay for 90 minutes.
Mohamed S. Families with young children Singapore, December 14, 2014
great location

Staff were friendly and accommodating but there were the pool and boat staff who answers everything with a "I don't know" They need to train their staff better
9
Location was excellent but the mould and mildew in the bathrooms need some work. Also the drain that runs through the accommodation reeks. Otherwise the friendliness of their staff especially Haya and Chi the rest captain more than make up for whatever they lacked. Tried their spa which was so so. Somehow the Vietnamese massage are all very soft slap some oil and call it an hour and a half.
Enrique Z. Couples Spain, December 2, 2014
Great resort, room pending a facelift

Pool was great. Beach is very good. Massages are AWESOME
8
Rooms aren't up to date with 4* hotel, but the facilities are great. Maybe a little room for improvement with food, although night seafood bbq is great.

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Customer Reviews - Eden Phu Quoc Resort, Phu Quoc Island

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