2015
Very good 7.8
Based on 253 reviews

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About Eden Plaza Danang

Description

Eden Plaza Danang, located in Hai Chau, Da Nang, is a popular choice for travelers. The hotel is not too far from the city center: just 3.00 Km away, and it normally takes about 5 minutes to reach the airport. For those of you who want to venture out, Tulip Brewery, Ho Chi Minh Museum, Danang Bazaar are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, Eden Plaza Danang is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, gift/souvenir shop.

Guests can choose from 154 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers an excellent variety of recreational facilities, including theme park, yoga room, hot tub, fitness center, sauna. Eden Plaza Danang is your one-stop destination for quality hotel accommodations in Da Nang.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Bicycle rental

Things to do, ways to relax

  • Ticket service
  • Yoga room
  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Solarium
  • Tours
  • Table tennis
  • Garden
  • Steamroom
  • Karaoke
  • Nightclub

Dining, drinking, and snacking

  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Postal service
  • Gift/souvenir shop
  • Daily housekeeping
  • Check-in/check-out [private]
  • 24-hour security
  • Laundromat
  • Wheelchair accessible
  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Lockers
  • Shared lounge/TV area
  • Check-in [24-hour]
  • Doorman

For the kids

  • Theme park
  • Babysitting service
  • Playground
  • Family room
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3.00 Km
Distance to Airport: 2.00 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 154
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 5
Year Hotel Built: 2013
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 8.0
  • Facilities 6.7
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.1
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Guan S.
Singapore
August 25, 2016
Disappointing
The hotel is near the airport. This is good if you are staying overnight and have to leave for the airport the next day. The breakfast is alright. All other aspects were disappointing. The air-conditioning was poor. The hotel old and in need of a refurbishment. Some renovation was going on but it only added to the desolation of the hotel. It is located far from the city centre. The only attraction is the military museum next door which appeared deserted.

Daniel M.
Germany
August 02, 2016
Lots of unused potential
First impression: very nice clean and huge hotel and even very close to the airport! But! If you check in as a "private" person you get disappointed all day long. Only one of the six restaurants is serving food. The food is poor quality and expensive. The drinks at the bar at ok. But half of the manual is not existing even when you try to order it the next day again. A four star hotel should be able to serve the drinks on its manual at lest the next day then. The pool is nice and clean. But the pool bar empty no stuff no drinks. The sadest thing is the wry nice alley between the two hotel buildings. It looks very cool and I like the idea. Except that all the places bars and grills are empty. No stuff no food/drinks. I imagine if you are there for a big conference it will be completely different. But as a privately checking in person - quiet disappointing!

Kien C.
Vietnam
July 12, 2016
A little overrated for 4 stars.
Large room, clean, staffs not so friendly. Location near airport but nothing near any good place of Da Nang. A little expensive compare to what you get. Buffet breakfast is not so good.

Phuwadhej K.
Thailand
July 06, 2016
Close to airport.
Good for a short stay. Breakfast was in other building

Daniel M.
United States
July 05, 2016
Hotel staff is rude and inconsiderate. Hot for Western tourists
The hotel is marginal. Good customer service can account for a healthy portion of the customer experience. Servers and bell porters are nice, but the front desk and management is so extremely rude, I would avoid this property. I am Caucasian and my spouse is Vietnamese. It's while obviously Eden Plaza caters to Chinese tourists. For Vietnamese people to go out of their way to be impolite to a Vietnamese guest, and in turn show great disrespect to me is despicable. The Eden Plaza is the rudest customer service in Asia. Renovate and get some customer service and diversity training. Or higher new front desk and management staff to survive. Danang deserves better ambassadors. It's such a wonderful city. Shame on Edan Plaza!

Jinho S.
South Korea
June 29, 2016
Fine location, but breakfast is not good.
I stayed in apartment type room with my family. The room is very spacious and clean. But most of the staff couldn't speak English well. In addition, the breakfast is not good, especially for younger kids.

SIU Y.
United Kingdom
May 05, 2016
GOOD SERVICE.
Staffs are helpful and good service. Hotel room is spacious but there is no personal one time slippers supplied.

teikyi T.
Malaysia
April 17, 2016
Near to airport
.

Thu N.
Vietnam
April 12, 2016
Problem with security
When I was in the room in the evening, a strange man try to get into my room, luckily I locked the inside locked so he couldn't. I called the hotel. The front desk said the man said he is my friend so they just gave him the room key without checking anything. It's very scary and i couldn't sleep that night. I check out the next day.

Kevin G.
Australia
April 07, 2016
Eden Plaza Da Nang
Location was very central to everything. Staff helpful but not able to speak much english. Need to provide a better map for customers staying at hotel. Nice breakfast, overall good.



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