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Recent customer comments

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Excellent



based on 694 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for money 7.8
  • Food/Dining 8.4

Justin S.
Philippines
August 03, 2016
Superb service, beautiful rooms, excellent location
The service was superb. The staff were very accommodating and friendly. The rooms looked beautiful and new. Wifi internet was very fast all over the hotel! Excellent location - within the Ortigas Central Business District. My only concern was the quality of breakfast food in Heat. It was not as impressive I what I expected. But overall, the hotel is worth recommending!

Thea K.
Denmark
July 30, 2016
Thea Kidmose
Best hotel in Manila

CHERRY T.
Singapore
July 21, 2016
Great Hotel
Enjoyed my stay

Lallan S.
Trinidad & Tobago
July 13, 2016
Family Stay
Overall very good.

armand M.
Philippines
July 11, 2016
Accessibility
Except for intermitent rains, the accessibility of the hotel to major shops is the major plus. Hope that they build a walkway from edsa shang to the shangri-la mall...

Mark B.
Philippines
July 04, 2016
Great Amenities for Kids
They have Aqua Play and Cubies Playground for kids, which has a scheduled activity almost every hour for the entire weekend :)

Dennis S.
Philippines
June 30, 2016
Good
good

seoksoo J.
South Korea
June 25, 2016
Very good location
good location

Roberto S.
Philippines
June 13, 2016
Our experience at Garden view room
We experience clogging on bathroom sink

Joseph H.
Canada
June 11, 2016
you get what you pay for
great location, connected to shangrila plaza, short walk to mega mall. excellent service and food, clean and comfortable


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