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Recent customer comments

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Good



based on 520 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.8
  • Location 6.8
  • Room Comfort/Standard 7.0
  • Staff Performance 7.0
  • Value for Money 6.4
  • Food/Dining 5.8

10 Bo Z.
China
March 24, 2016
A wonderful place to stay in Mactan
room, service & location
A wonderful place to stay in Mactan

10 claude R.
France
December 27, 2015
Nice week in EGI
food, equipement,staff(OJT)
We stay 1 week in this hotel and we really enjoy.All the staff is very friendly and professionnal. We enjoy the breakfast,good, with lot of choice and the kind service of the OJT , they are many in this hotel. the wiew from the restaurant is wonderful. Only one request for the acces to the nice swimming pool it s boring to ask ticket to the reception.

8 Edoraldo M.
Italy
April 23, 2016
Too far from Cebu
The Hotel is nice and very big. lots of surrounding aera to visit. even a small zoo. if you book this hotel, dont expect anything in walking distance. if you want to go to Cebu City, its a day trip. if you prefer to stay on Mactan Island, near the airport, then its perfect.

6.4 Jim A.
Philippines
March 15, 2016
Just fine
Hotel was just fine like a motel with pool Food served late Hotel room is modern / new

5.3 Pascaline C.
France
November 13, 2015
No wifi, no gym room as tell in the website
Location
Itnis unacceptable in 2015 in Cebu city a 3-star hotel does not have any wifi connexion. Employees are ineffective, there is no gym room as tell in the website, the room is basic, and noisy on "garden" side. Really expensive for what it is !

8.3 Steven L.
Australia
October 27, 2015
We have stayed here 6 times over 3 years
Staff pool relative peace and quiet
We have stayed here many times the staff are great the breakfast is great ( not cereal ) the view is great from superior rooms the pool area is great to relax normally not busy you can easily get anywhere by jeep taxi or tricycle I do not think you will find anywhere better price wise Note if you need wifi you need to get your own or sit in lobby ( crap for this day and age ) Some previous complaints about pool being dirty ? It's cleaned everyday yes it gets leaves in it lots of trees surround it EGI wake up don't burn the leaves where the guests are smoke can be terrible Apart from those few issues which could be solved in days it's very good I do not recommend a long stay in mactan there's nothing to do you can see shopping malls in your own country Go to Bohol it's clean very clean by philippino standards

10 marishell C.
Philippines
October 08, 2015
fun weekend at EGI resort
food, accommodation and value for money
short but very fun and memorable. my kids love the pool and the food is great

9.3 Jonah G.
Philippines
October 08, 2015
Nice room, friendly staff and value for money.
hotel accommodation, peaceful environment and good customer service
Very good! ^^

2 yejin K.
South Korea
September 30, 2015
Terrible hotel ever
Location, food, service, staff, pool everything is the worst. You will never expect that you can relax in this hotel since u book the hotel.. Eventhough you can't use the hotel pool. U have to get or buy the ticket for the dirty pool everytime u want to swim. Staffs are rude especially the head staffs. They always ask me extra charge whatever i want some as service. Also they don't have private beach it is just fake.. I've never been to like this terrible hotel. I've only got much stress instead of healing.

5.7 ANTONY C.
United Kingdom
October 07, 2015
No hot water
Good valve, good swimming pools, clean room
The swimming pools were very good and were cleaned every day. There was no hot water at all in the room so had a cold shower every day. Mixed response from reception staff depending upon who was on duty. Location is by the sea, but not located in a nice area. All taxi drivers wanted to do was rip you off for traveling into Cebu. The food was good in the hotel and a nice small pizza restaurant was up the road. Due to the issue of poor taxi drivers, and the location,Will not visit this area again.