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Κάθε φορά που κάποιος πελάτης της Agoda αναχωρεί από το ξενοδοχείο διαμονής του, του στέλνουμε ένα ηλεκτρονικό μήνυμα, ζητώντας του να αξιολογήσει την πρόσφατη διαμονή του. Αυτός είναι ο μόνος τρόπος υποβολής κριτικών. Κάθε αξιολόγηση, πριν από τη δημοσίευσή της στον ιστότοπό μας, πρέπει να εγκριθεί από την ομάδα που είναι υπεύθυνη για το περιεχόμενο του ιστοτόπου της Agoda. Γι' αυτό το λόγο, σε αντίθεση με άλλους ιστότοπους, ΟΛΕΣ οι κριτικές της Agoda είναι επιβεβαιωμένες και γνήσιες.
Εισάγετε τις ημερομηνίες που επιθυμείτε να ταξιδέψετε για να ελέγξετε τη διαθεσιμότητα και να κάνετε κράτηση σε αυτό το ξενοδοχείο

Hanoi Pearl Hotel

Number 6, Bao Khanh Lane, Χοάν Κίεμ Ντίστρικτ - Χοάν Κίεμ Λέικ, Hanoi, Βιετνάμ (προβολή χάρτη)

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Περιοχή Χοάν Κίεμ Ντίστρικτ - Χοάν Κίεμ Λέικ Αριθμός δωματίων: 70
Δωρεάν σύνδεση Wifi

Πρόσφατες κριτικές πελατών

Τύπος επιβάτη

 

Άριστο

8,6

από 216 κριτικές

Σχέση ποιότητας-τιμής:
8,4
Τοποθεσία
9,0
Απόδοση προσωπικού:
8,6
Κατάσταση/καθαριότητα ξενοδοχείου:
8,9
Άνεση/κατάσταση δωματίου:
8,7
Φαγητό/Δείπνο:
8,0
Όλες οι κριτικές (216)
Ταξινόμηση κατά:
Joey J. Ζευγάρια Singapore, 18 Ιουλίου 2014
Bad Staff Service

Location, Hotel Cleanliness, Room Standard
6,3
I booked 2 nights with Hanoi Pearl Hotel for my parents. I had already informed the Hotel that my parents are not good in English, kindly do them a favor if necessary. But what my parents got? When they checked with the lady at lobby counter on the price of transport service from Hotel to Airport, the lady said it would be USD$100... My father cannot believe it and double confirmed with the lady, she insisted the price...it is obvious that the hotel purposely bully my parents that they are not good at English, and just gave them such a high price. My Father called me immediately and checked with me on the price, i was very angry with that, i told them the price is 5 times of the price i booked before. i ask him to call a cab instead, after my father told the hotel lady so, she called her manager and changed their words immediately, quoted the price at USD$18 instead...what a funny thing.
Joey J. Ζευγάρια Singapore, 16 Ιουλίου 2014
Bad Staff Service

Location, Hotel Cleanliness, Room Standard
6,3
I booked 2 nights with Hanoi Pearl Hotel for my parents. I had already informed the Hotel that my parents are not good in English, kindly do them a favor if necessary. But what my parents got? When they checked with the lady at lobby counter on the price of transport service from Hotel to Airport, the lady said it would be USD$100... My father cannot believe it and double confirmed with the lady, she insisted the price...it is obvious that the hotel purposely bully my parents that they are not good at English, and just gave them such a high price. My Father called me immediately and checked with me on the price, i was very angry with that, i told them the price is 5 times of the price i booked before. i ask him to call a cab instead, after my father told the hotel lady so, she called her manager and changed their words immediately, quoted the price at USD$18 instead...what a funny thing.
Manu P. Γκρουπ Belgium, 11 Ιουλίου 2014
Perfect midsize centrally located charming hotel

Location, Service & Hotel style.
9,7
It was simply a GREAT stay. The right charming place to discover Hanoï.
Tony L. Ζευγάρια Australia, 8 Ιουλίου 2014
Stylish central hotel off the main road!

Location, Customer service, Amenities
8,3
We booked a superior city view but when we check in, they gave us another room with no windows. This was immediately settled even though we heard over the phone they mentioned that we had complained about getting a room that we didn't book. Reception staff should be a little more discreet when discussing customer bookings. Overall, its a nice hotel with attentive staff that can speak english well.
Darren T. Ζευγάρια Singapore, 8 Ιουλίου 2014
Excellent location and value for money

The staff, the location and the cleaniness
9
A stone's throw away from the Old Quarter and Hoan Kiem Lake, the hotel is a good launching pad to explore Hanoi. The staff are attentive and helpful.
Mark H. Ζευγάρια Australia, 8 Ιουλίου 2014
Excellent

The room, the location and the value
9,7
Wonderful. We arrived after dark and the old quarter was pumping (Sunday night market). Could not wait to check in. The rooms are small, but beautifully appointed, nice soft bed and excellent bathroom. Breakfast was great and quite a nice lobby and restaurant. The location in central to the French, lake and old quarter. Was not there long enough to veiw all of Hanoi. We will go back and we will stay at the Hanoi Pearl again.
Thomas D. Ζευγάρια United Kingdom, 7 Ιουλίου 2014
Very Good

Staff, Breakfast. Location
7,7
Very Good
Jerry T. Γκρουπ Malaysia, 6 Ιουλίου 2014
Fantastic stay. Friendly and polite staff.

Clean, centrally located and new.
6
Fantastic. Will recommend this hotel to all my friends. Will come back again for sure.
Emma F. Ζευγάρια Australia, 5 Ιουλίου 2014
Would stay again

Good location, helpful tour desk, clean rooms
8
We stayed at Hanoi Pearl Hotel for 3 nights and would stay there again. The rooms were clean and fairly nice. The tour desk operator was very helpful and organised 2 great tours for us. After we checked out and returned from our tour, the staff allowed us to use shower and bathroom facilities downstairs while waiting for our next tour. Hotel is in a great location. However we were disappointed with the variety provided at breakfast.
Chee K. Γκρουπ Singapore, 4 Ιουλίου 2014
Very comfortable rooms, good location & service

Clean, location, service
9
Very short but enjoyable! Great staff service and comfortable room!

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