Κάθε φορά που κάποιος πελάτης της Agoda αναχωρεί από το ξενοδοχείο διαμονής του, του στέλνουμε ένα ηλεκτρονικό μήνυμα, ζητώντας του να αξιολογήσει την πρόσφατη διαμονή του. Αυτός είναι ο μόνος τρόπος υποβολής κριτικών. Κάθε αξιολόγηση, πριν από τη δημοσίευσή της στον ιστότοπό μας, πρέπει να εγκριθεί από την ομάδα που είναι υπεύθυνη για το περιεχόμενο του ιστοτόπου της Agoda. Γι' αυτό το λόγο, σε αντίθεση με άλλους ιστότοπους, ΟΛΕΣ οι κριτικές της Agoda είναι επιβεβαιωμένες και γνήσιες.
Εισάγετε τις ημερομηνίες που επιθυμείτε να ταξιδέψετε για να ελέγξετε τη διαθεσιμότητα και να κάνετε κράτηση σε αυτό το ξενοδοχείο

Hyatt Regency Sha Tin Hotel

18 Chak Cheung Street, Σα Τιν, Χονγκ Κονγκ

Πρόσφατες κριτικές πελατών

Τύπος επιβάτη

 

Άριστο

8,4

από 3455 κριτικές

0 κριτικές στα ελληνικά

Σχέση ποιότητας-τιμής:
8,3
Τοποθεσία
7,5
Απόδοση προσωπικού:
8,8
Κατάσταση/καθαριότητα ξενοδοχείου:
9,0
Άνεση/κατάσταση δωματίου:
8,8
Φαγητό/Δείπνο:
7,8
Όλες οι κριτικές (3455)
Ταξινόμηση κατά:
Paula K. Οικογένειες με μικρά παιδιά Singapore, 27 Απριλίου 2016
Recent Stay at Hyatt Regency Sha Tin
4
It is our first time to visit HongKong to celebrate my Husband and my Son's birthday. The airport transfer driver was very pleasant. He was very honest and knowledgeable. He was very professional as well. But the other guy who waiting for us at the airport, was talking on the phone and did not even put up his sign. I was the one who approached him and inquired. He STILL continued to talk on the phone which was rude. The location of the hotel is quite far from Central yet there is a MTR station outside the hotel so it helped a lot but not much food places to eat outside the hotel. The staff are mostly nice except for their front desk staffs. They were not as accommodating as we expected them to be, and they do not explain why we have to put in a deposit upon check in. My family paid FULL 2 months before so we were quite puzzled as to why the front desk guy was asking for a credit card, which they did not indicate in our email conversations prior to flying out. We do not carry credit cards with us so we felt upset as to why we asked to present one. We do not mind paying cash. I think it would be better that they set customer's expectations what need to be presented upon check in. Moving on, they allowed us to do an early check in, but upon entering our room, our bedsheets looks as if it was never changed from previous customers because it was very untidy. Our toilet was dirty and someone even did not flush the toilet! The toiletries were not complete. We requested for housekeeping to do another run on the room. They were very courteous and fast, barely speak english but were very helpful ladies. Upon booking for the rooms for 5 days, I requested for 2 birthday cakes to be setup on the beds upon arrival to surprise my husband and Son. They assured me that cakes will be provided and said they also offered it as complimentary even if I offered to pay for them. Upon reaching the room, the cakes were not there. I have to call in to have them deliver it and they d
Αναφορά αυτής της κριτικής
Ting O. Με επαγγελματικές υποχρεώσεις Hong Kong, 26 Απριλίου 2016
Clean and convenient
6
Good location and clean, Value for money. Restaurant was good and the pool is excellent
Αναφορά αυτής της κριτικής
Kwok F. Ζευγάρια Hong Kong, 24 Απριλίου 2016
Excellent
6
upgrade suit room very surprise
Αναφορά αυτής της κριτικής
Andrew M. Ζευγάρια United States of America, 24 Απριλίου 2016
Rude staff at check-in ignore the type of room we
2,3
Despite booking a room with a Queen or King bed, the check-in staff gave us a room with two twin beds. When my wife complained (she checked in ahead of me) the check-in staff made some ridiculous excuse that this was the type of room that we booked, although I later confirmed that there was not such restriction. The staff member was rude to my wife and, generally speaking, the staff seem say anything to try and keep you from complaining to them. When we checked out and were asked how our stay was, I complained that we didn't get the room we wanted. The staff member just smiled at me stupidly with no reply.
Αναφορά αυτής της κριτικής
Ng W. Ζευγάρια Hong Kong, 24 Απριλίου 2016
Very good
6,3
Very good in cleanliness and view.
Αναφορά αυτής της κριτικής
So T. Ζευγάρια China, 18 Απριλίου 2016
Clean bright
5,7
Spacious
Αναφορά αυτής της κριτικής
Sirirath S. Οικογένειες με μικρά παιδιά Australia, 17 Απριλίου 2016
Overall statisfaction Good
6
Very good service and value and location for money. For some strange reason the housekeeping staff did not replenish toiletries and tissues. Very sad attitude as the rest of the service and prompt attention all round was excellent. Sirirath Sio
Αναφορά αυτής της κριτικής
Hin Y. Μοναχικοί ταξιδιώτες Hong Kong, 16 Απριλίου 2016
The hotel room is pretty good
6
Clean, with a nice view
Αναφορά αυτής της κριτικής
Viengnam D. Οικογένειες με μικρά παιδιά Laos, 14 Απριλίου 2016
Nice hotel overall
6,3
Stayed for 6 nights. Very clean and comfortable. Highly recommended
Αναφορά αυτής της κριτικής
Alexander D. Οικογένειες με μικρά παιδιά Russia, 14 Απριλίου 2016
Very good hotel.
6,3
Very good hotel for this money. Big room for HK. Very nice breakfast.
Αναφορά αυτής της κριτικής
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