Κάθε φορά που κάποιος πελάτης της Agoda αναχωρεί από το ξενοδοχείο διαμονής του, του στέλνουμε ένα ηλεκτρονικό μήνυμα, ζητώντας του να αξιολογήσει την πρόσφατη διαμονή του. Αυτός είναι ο μόνος τρόπος υποβολής κριτικών. Κάθε αξιολόγηση, πριν από τη δημοσίευσή της στον ιστότοπό μας, πρέπει να εγκριθεί από την ομάδα που είναι υπεύθυνη για το περιεχόμενο του ιστοτόπου της Agoda. Γι' αυτό το λόγο, σε αντίθεση με άλλους ιστότοπους, ΟΛΕΣ οι κριτικές της Agoda είναι επιβεβαιωμένες και γνήσιες.
Εισάγετε τις ημερομηνίες που επιθυμείτε να ταξιδέψετε για να ελέγξετε τη διαθεσιμότητα και να κάνετε κράτηση σε αυτό το ξενοδοχείο

Sugar Palm Grand Hillside Hotel

1 Coktanote soi 3, Kata Road, Muang, Κάτα, Πουκέτ, Ταϊλάνδη 83100

Πρόσφατες κριτικές πελατών

Τύπος επιβάτη

 

Άριστο

8,3

από 3948 κριτικές

0 κριτικές στα ελληνικά

Σχέση ποιότητας-τιμής:
8,6
Τοποθεσία
8,3
Απόδοση προσωπικού:
8,4
Κατάσταση/καθαριότητα ξενοδοχείου:
8,5
Άνεση/κατάσταση δωματίου:
8,3
Φαγητό/Δείπνο:
7,4
Όλες οι κριτικές (3948)
Ταξινόμηση κατά:
Adrian S. Ζευγάρια Singapore, 26 Μαΐου 2016
Relaxation
6
Hotel is conveniently located, food and shops are just minutes away and the beach too. Btw be very careful as in my opinion the wave is too strong for swimming. The breakfast is ok nothing great. During our stay from 22nd to 26th May the power went off and on immediately a few times and i thought this was quite normal as i encountered it at the some restaurants too. On our last morning, heavy rain and howling wind in the early morning, then blackout around 7am and it came on only around 11am. I think this is not acceptable as the hotel should have some from of backup generator. But i do note that not the whole hotel suffer the same fate, bcos the lower floors and lobby are fine. Having said that, very high chance i would stay here in my next trip. Nice view, nice pool and very clean which is my priority.
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Andrew K. Ζευγάρια United Kingdom, 19 Μαΐου 2016
Good stay again
6
Pool access Is recommended
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Eileen L. Γκρουπ Singapore, 10 Μαΐου 2016
2nd stay
5,7
Love that it's on the hillside so it's away from the streets. Booked both a standard and a pool access room. Both were nice and clean. Only problem we had was the slow drainage in the shower. The hotel is not big, but it does have a little of everything, spa, restaurant, bar. The staff works hard, esp transporting people up and down the hill. Install more elevators?
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Phubet P. Ζευγάρια Thailand, 27 Απριλίου 2016
Good
6
Very Good
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Maria F. Οικογένειες με μεγαλύτερα παιδιά Denmark, 21 Απριλίου 2016
Good hotel
5,3
Good hotel with a great location. A bit uphill with the last part quite steep. Large rooms
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Shirley L. Ζευγάρια Singapore, 21 Απριλίου 2016
Nice and quiet place
4,3
The hotel is very clean and nice. But do request for low floors as you will have to take a second lift to the higher level. The hotel is that it is up a slope. So if you do not have a transport, you have to climb up and down the steep slope. If you need transport, the hotel can provide rental. The price of a motorbike is 250 baht. You have to either put a deposit of 3000 baht or a passport. Only issue with the transport is the timing to return is very very inflexible and the hotel staff on duty didnt provide much assistance to help me contact the rental company when its time to return thr vehicle. I had to ask them repeatedly to call before they picked up the phone reluctantly.
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Linda G. Ζευγάρια Sweden, 20 Απριλίου 2016
Perfect holiday!
6,7
Great hotel and Great Staffan! Makes you feel welcome and taken care of! IF it is anything, they can arrange an fix!
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Suntorn P. Ζευγάρια Thailand, 15 Απριλίου 2016
Location, Room, View is very dood.
5,3
Good
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Peera K. Ζευγάρια Thailand, 14 Απριλίου 2016
Unexpectedly great
6,7
Helpful, nice view, good breakfast, big room, reasonable price. I sure will be back
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Page S. Ζευγάρια United States of America, 13 Απριλίου 2016
Would have been a good hotel experience if the roo
5
We liked the location of this hotel, and the design of it - it was close to both the Kata beach and the Kata noi beach (which was nicer). we loved having our private balcony. The room was nice and big - HOWEVER, it was very dirty - there were bugs found the moment we got to the room, in multiple places. The floors were dirty too and there were mosquitos in the room. We asked the concierge if we could switch to a new room because we were bothered by the bugs in the room but were not offered one because all the rooms were booked. They sent a roomboy to spray the room but that stunk up the room and still didn't solve the problem. The hotel halls also had bugs and insects and lizards.. we were not comfortable at all because cleanliness should not be a problem at a 4 star hotel. Not only were the rooms not clean, but the pool also did not have chlorine. If it did we would have had a much better experience. Next time I would probably try a different hotel in the area which has a higher cleanliness rating because that's what I think makes me comfortable during my travels and vacation the most.
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