Κάθε φορά που κάποιος πελάτης της Agoda αναχωρεί από το ξενοδοχείο διαμονής του, του στέλνουμε ένα ηλεκτρονικό μήνυμα, ζητώντας του να αξιολογήσει την πρόσφατη διαμονή του. Αυτός είναι ο μόνος τρόπος υποβολής κριτικών. Κάθε αξιολόγηση, πριν από τη δημοσίευσή της στον ιστότοπό μας, πρέπει να εγκριθεί από την ομάδα που είναι υπεύθυνη για το περιεχόμενο του ιστοτόπου της Agoda. Γι' αυτό το λόγο, σε αντίθεση με άλλους ιστότοπους, ΟΛΕΣ οι κριτικές της Agoda είναι επιβεβαιωμένες και γνήσιες.
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Thaison Palace Hotel

9 Hang Voi Street, Near Hoan Kiem Lake,, Περιοχή Χοαν Κιεμ, Hanoi, Βιετνάμ (προβολή χάρτη)

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παλαιότερα : Thaison Hotel 1 (Asia Paradise Hotel)
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Περιοχή Περιοχή Χοαν Κιεμ Αριθμός δωματίων: 35
Δωρεάν σύνδεση Wifi

Πρόσφατες κριτικές πελατών

Τύπος επιβάτη

 

Άριστο

8,3

από 1450 κριτικές

Σχέση ποιότητας-τιμής:
8,5
Τοποθεσία
8,7
Απόδοση προσωπικού:
8,6
Κατάσταση/καθαριότητα ξενοδοχείου:
8,2
Άνεση/κατάσταση δωματίου:
8,3
Φαγητό/Δείπνο:
7,6
Όλες οι κριτικές (1450)
Ταξινόμηση κατά:
Hien D. Ζευγάρια Vietnam, 25 Μαΐου 2015
We have a great time in this hotel

Staffs . Breakfast . Location
10
We have a great time in this hotel , we will come back for next visit . Thank you very much
Ang C. Μοναχικοί ταξιδιώτες Singapore, 21 Μαΐου 2015
Value For Money and Friendly Staffs

The staffs were friendly and I love the breakfast! There's many cafe and restaurants located near the hotel.
9,3
Great! I would come back here again during my next Visit to Hanoi. ^^
Luis Y. Μοναχικοί ταξιδιώτες United States of America, 14 Μαΐου 2015
Exceptional customer service from Paige

the receptionists, location and service.
10
Excellent overall.
Anyamanee C. Με επαγγελματικές υποχρεώσεις Thailand, 12 Μαΐου 2015
okay stay

staffs, room size, lobby
6,7
Its quite far from the main attraction
Carolina M. Οικογένειες με μεγαλύτερα παιδιά Philippines, 12 Μαΐου 2015
Thaison Hotel - A Refreshing Hotel

Customer Service, Food and the Room
10
Our experience in Thaison Palace Hotel was so far the best hotel experience we had. Everything from the booking to check-out were excellent! From the time I made a booking with Agoda, Mr. Lee, the hotel's owner had been very prompt in replying to my emails for our airport pick-up, tours and a lot of other questions. I even had to change our tour itinerary the last minute but he has handled it nicely and accurately. The transport that picked us up at the airport was bigger than what I have booked but I was not charged extra. The driver was very polite and helpful. Upon our arrival, a team of 3 staff at the reception made us feel very much welcomed. We were offered with cold welcome drinks. Thaison Hotel is a small hotel so we were not expecting much but when we went inside the room, we were so surprised to see a very nice, well decorated, clean and lighted room. They even have a PC in the room and the wifi, it's very fast! All throughout our stay, they are very quick in attending to our needs. The breakfast also was a total surprise! They have a lot of food in their buffet table and everything is yummy. What delighted us more was when on the second day, one of my daughters was not able to join us (as she got so tired from our Halong Bay tour the previous day), one of the restaurant's staff approached us to check why my other daughter is not with us. When I told her, she is still sleeping, she said we can just take out food for her. That was totally unexpected! On out 3rd day after checking out, we did Hanoi tour and was back at the hotel by 3pm.We planned to have a spa by 4pm and be back at the hotel to wait at the hotel's lobby until 10pm (as our flight is at 1AM). Guess what? They gave us a room to stay for 4 hours for FREE! How can any other hotel beat that? Thaison Hotel has made our Hanoi trip extra special. Thanks a lot! Will definitely be back :)
Kelly C. Ζευγάρια Australia, 7 Μαΐου 2015
Out dated

staff were helpful
7
The room was old and had a damp smell, bed was hard and the shower was in disrepair. The room was clean but the hotel was old and in need of some renovations. However the staff were helpful and friendly and the hotel was in a central location . I would rate this hotel 2 star. If we had paid full price for this I would be rating it a 1 however we received a large discount so it is reasonable to say it was value for money.
Lucas K. Ζευγάρια United States of America, 6 Μαΐου 2015
Exceeded our expectations

The staff upon arrival and throughout our stay were ice edible welcoming, helpful and gracious. The breakfast buffet was plentiful, full of variety and delicious. And the rooms were clean, beds huge!
9,7
Our stay was splendid. Can't begin to express how helpful the staff were. They offered advise for further travel, were always gracious and helped book train tickets and future accommodations. The beds were huge, comfortable, and the rooms clean. Breakfast was delightful, flavorful, and bountiful! I highly recommend staying is this 5 star accommodation!
Rowell G. Μοναχικοί ταξιδιώτες Philippines, 2 Μαΐου 2015
Thaison palace hotel. Thumbs up

Good and friendly staff, clean and nice rooms and good location
9,7
It was such a pleasure to stay in Thaison palace in hanoi. Staff are really friendly as acommodating. They really are nice. Rooms are clean and good lication too
Man T. Μοναχικοί ταξιδιώτες Singapore, 2 Μαΐου 2015
Best of the best

Staff, breakfast and rate
10
Having a wonderfull time during staying there. The staff are very helpful for directly me to some shopping area, the room rate is very reasonable. Besides, the room was very tidy, clean and comfortable.
Kin L. Οικογένειες με μεγαλύτερα παιδιά Malaysia, 29 Απριλίου 2015
great location aquarius

location, staff
7,3
We had been move to a sister hotel as the room we booked had some piping issue. The Aquarius hotel is nearer to the lake, great location.

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