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Recent customer comments

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Very good

based on 245 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.8

Ole C.
January 10, 2013
Okay but overpriced place
Central, good shower, dirty sheets, noisy restaurant
It was okay for one night, close to the train station, but rundown and overpriced. Ants in the room, old sheets and in the restaurant a very loud band played.

Ika Y.
December 31, 2012
Near Shopping mall
clean and great location
nice hotel,old design but comfort, near shopping mall...

Geoffrey K.
December 29, 2012
Excellent service, staff were the most courteous
Dining excellent food
Staff were very friendly and genuinely outgoing and helpful.

Budi I.
December 23, 2012
Old hotel, value for money
location, big room, good bathroom, excellent food
I stay with friend for 2 days, old hotel, you can tell immediately, but comfort, clean, good bathroom. Location is very strategic at the center of Surabaya, although we can see traffic jam from time to time in front of the hotel. Food is very good, Indonesian food with quality taste.

Ika Y.
December 20, 2012
comfort, great loaction
clean and great location
lovely hotel, clean and comfort....old design but i really enjoy it..

john R.
December 05, 2012
good "old fashion hospitality"
clean comfortable rooms ,great swimming pool , friendly helpful staff, dinning room that is homely ,comfortable
I enjoyed my stay at the Elmi hotel . Car parking was easy and undercover.staff were immediately helpful and genuinely friendly. the room though smaller than the more expensive hotel i usually stay at was adequately large,clean and comfortable enough. The swimming pool was great for doing laps with a game of 8 ball by the pool after. the gym was good enough fro a workout. Breakfast was excellent at no extra cost. I really liked the dining room as it was smallish not overly large as in the more expensive hotel . So it was comfortable and even a bit romantic in the evening with live music. Gammalon music in the foyer was a special.

November 23, 2012
very good/ excellent hotel
swimming pool , sona bath, gym, food court
the hotel is very close to all malls/ plazas . we can go for shopping by walking. hotel is very neat and clean. free trip to syrabaya plaza is good. but you must see the biggest plaza in sursbaya which is very close from hotel.

Jemmy D.
November 06, 2012
Nice Hotel
Best Location
The Hotel is downtown and also near mall and business center. Love the place

Jemmy D.
November 06, 2012
Worthed the money
The Location
The hotel near the mall and business place. Great location

Jemmy D.
October 17, 2012
Worth the money
Location is great
Love the location. near downtown and near mall. and also for people who love to eat, this is the place.