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Very good 7.4
Based on 161 reviews

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About Emerald Garden Hotel

Description

Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of Medan. Choose from the wide variety of rooms available as all the 158 guestrooms feature modern conveniences for your utmost comfort. Ranging from Western to Chinese, Asian to local, guests will certainly be spoiled for choice with sumptuous favorites available here. Bringing total luxury, guests can indulge in the fully equipped fitness center, unwind in the spacious swimming pool, get pampered at the massage parlor and sauna, or get serious with a few games of tennis. Emerald Garden Hotel also has a catering service ready to suit your personalized needs, whether it’s a business meeting or private parties.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • steamroom

Swimming & soaking

  • outdoor pool

Land sports

  • tennis courts

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • babysitting
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center

Languages Spoken

  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 23.2 km
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 158
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1995
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 7.4
  • Room Comfort/Standard 7.4
  • Staff Performance 7.5
  • Value for Money 7.4
  • Food/Dining 6.9

6 Jeffrey J.
Indonesia
June 21, 2016
Clean and nice
The hotel is good. Just renovated. But a bit pricey..

6 Anggraeni A.
Indonesia
June 07, 2016
-
-

8 MOHD A.
Malaysia
June 04, 2016
very good
very good

6.4 RIADY S.
Indonesia
May 23, 2016
average
lack of signboard

9.2 Soebiakto L.
Indonesia
May 13, 2016
Good Hotel
Easy access

7.2 astri P.
Indonesia
April 29, 2016
Its quite good
Everything is fine

8 Dato M.
Malaysia
April 26, 2016
BEST in Medan
I had a pleasant surprise when I checked in late. The staff were very warm and welcoming. The room was perfectly clean with good view. Love to go again.

7.2 Gusranda T.
Indonesia
April 05, 2016
One of the Best Hotels for Staycation in Medan
I and my friends had a staycation for weekend. We checked in on Saturday and they had an express check in. The facilities were good, swimming pool and car park for example. The breakfast was awesome, but unfortunately the dimsum was out of stock and they didn't refill the dimsum buffet but overall it's awesome with many choices of meals like Indonesian food and western food for breakfast. The check out process was too long but it's okay because the hotel was really value for money.

8 Arya D.
Indonesia
March 31, 2016
Good
Bed, room, breakfast

6.3 Wandy S.
Indonesia
March 24, 2016
is it renovated ???
location,pool, nothing
it was terrible..the air co doesn't work at all..i have complained about it..they tried to fix it...but it doesn't work at all


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