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About Emerald Garden Hotel

Description

Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of Medan. Choose from the wide variety of rooms available as all the 158 guestrooms feature modern conveniences for your utmost comfort. Ranging from Western to Chinese, Asian to local, guests will certainly be spoiled for choice with sumptuous favorites available here. Bringing total luxury, guests can indulge in the fully equipped fitness center, unwind in the spacious swimming pool, get pampered at the massage parlor and sauna, or get serious with a few games of tennis. Emerald Garden Hotel also has a catering service ready to suit your personalized needs, whether it’s a business meeting or private parties.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • daily housekeeping
  • dry cleaning
  • elevator
  • fax machine
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • taxi service
  • ticket service
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • steamroom
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 23.2 km
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 158
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1995
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
All reviews (155)

Business travelers (63)

Couples (28)

Solo travelers (27)

Families with young children (9)

Families with older children (13)

Groups (15)

Very good
7.4
Hotel Condition/Cleanliness
7.7
Facilities
7.7
Location
7.4
Room Comfort/Standard
7.4
Staff Performance
7.5
Value for Money
7.4
Food/Dining
6.9

7.2 astri P.
Indonesia
April 29, 2016
Its quite good
Everything is fine

8 Dato M.
Malaysia
April 26, 2016
BEST in Medan
I had a pleasant surprise when I checked in late. The staff were very warm and welcoming. The room was perfectly clean with good view. Love to go again.

7.2 Gusranda T.
Indonesia
April 05, 2016
One of the Best Hotels for Staycation in Medan
I and my friends had a staycation for weekend. We checked in on Saturday and they had an express check in. The facilities were good, swimming pool and car park for example. The breakfast was awesome, but unfortunately the dimsum was out of stock and they didn't refill the dimsum buffet but overall it's awesome with many choices of meals like Indonesian food and western food for breakfast. The check out process was too long but it's okay because the hotel was really value for money.

8 Arya D.
Indonesia
March 31, 2016
Good
Bed, room, breakfast

6.3 Wandy S.
Indonesia
March 24, 2016
is it renovated ???
location,pool, nothing
it was terrible..the air co doesn't work at all..i have complained about it..they tried to fix it...but it doesn't work at all

8.8 Wai L.
Singapore
February 17, 2016
Intenet Connection can be improved
Overall good stay but poor internet connection. Need to go outside of room to connect to Internet.

8.3 aditya N.
Indonesia
February 10, 2016
comfort place in the middle of medan
comfort, friendly and nice

6 jeni L.
Indonesia
January 25, 2016
So so
Location good but old hotel
Just so so

8 Jessica C.
Indonesia
February 21, 2016
good hotel. not bad
locarion, staff, room
Pleasant. I find nothing to complain. All good. Worth it.

7 Christina K.
Indonesia
December 22, 2015
GOOD LOCATION, DISAPPOINTED BREAKFAST
Location, Clean, Big room
First impression, the hotel was nice and okay. The room is big and comfort. Unfortunately, I was disappointed with the breakfast. I come down to the restaurant at 07.30. The breakfast is from 06.00 to 10.00 am but the food are not complete provided by the hotel. The staff said that they are running out of the food. Some available food are not refilled immediately. The staff in the restaurant was impolite to answer my question. Seriously, do not expect too much for the breakfast!!


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