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Emerald Garden Hotel

Jalan Kolonel Laut Yos Sudarso No.1, Medan Petisah, Medan, Indonesia 20235 (Show on map)

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Good 7.3
based on 136 reviews

"Comfortable, New Renovated , Recommended..."

  • Herman, Indonesia
  • May 28, 2015
  • Area: Medan Petisah
  • Rooms : 158
  • Free Wi-Fi

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Room Types
Executive Junior Suite
Executive Suite
Executive Junior Suite
Executive Suite
Executive Deluxe
Executive Deluxe


When would you like to stay at this hotel?

Features of Emerald Garden Hotel

24-hour room service

business center

car park

coffee shop



executive floor

laundry service

meeting facilities


room service

safety deposit boxes



smoking area

Sports and Recreation

fitness center


outdoor pool

pool (kids)



tennis courts


free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of Medan. Choose from the wide variety of rooms available as all the 158 guestrooms feature modern conveniences for your utmost comfort. Ranging from Western to Chinese, Asian to local, guests will certainly be spoiled for choice with sumptuous favorites available here. Bringing total luxury, guests can indulge in the fully equipped fitness center, unwind in the spacious swimming pool, get pampered at the massage parlor and sauna, or get serious with a few games of tennis. Emerald Garden Hotel also has a catering service ready to suit your personalized needs, whether it’s a business meeting or private parties. Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 km

Distance to Airport
23.2 km

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 136 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (136)
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Yoke P. Business travelers Singapore, June 10, 2015
Not a 4 star hotel.

No Good.
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Ervin H. Families with young children Indonesia, May 31, 2015
the bed mattress not comfortable to sleep

food, hospitality and price
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Herman H. Business travelers Indonesia, May 28, 2015
Fantastic Service and Well Run

Comfortable, New Renovated , Recommended
We spent the night at emerald garden hotel medan in a superior room. The room was large and king size bed was very comfortable. The hotel is fairly new renovated., so everthing looks fresh and shinny. The buffet breakfastoffers a wide selection and delicious choice. i wouldn't hesitate to recommend this hotelto others travellers. i thought that it offered great value for money
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Juli Y. Couples Indonesia, April 22, 2015
Perfect Location, Comfy Room, Friendy Staff

Value for Money, Centrally Located, Comfortable Rooms
The location is good The satffs are responsive to our needs and definitley will stay here again. Everything was excellent!!Very pleasant experience. Recommended!!!
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Fitri S. Solo travelers Indonesia, March 31, 2015
Hidden Gem

*Nice Interior,Room Comfort,Staff Friendliness
It's through my friend's recommendation that i decided to stay at this hotel. It's located very near to train station, takes like 5min. The room was very nice, spacious and very comfortable. The staff were very friendly all around. Excellent stay with good foods and value for money. Do try out their chinese ala carte and dimsum at the palace restaurant, surprisingly good.
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Rudy I. Solo travelers Indonesia, March 29, 2015
Service need to be upgrade

city center, coZy room, food nice
Convinience, city center, cozy room , food nice, but service has to be upgrade
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Herman H. Business travelers Indonesia, March 5, 2015
fully renovated hotel, friendly staff, good food

breakfast, convenience of lacation, staff service
we really enjoyed our stay at emerald garden hotel. The hotel seems to be have just renovated.The purpose was for us to have some rest time. we were able to do that. The staff were extremely friendly. Our room was clean and comfortable. we were able to enjoy the buffet breakfast which has a great selection of food. Location is very strategic. i sure to come back again to stay here for my visit to medan to enjoyed the excellent service from this staff's hotel
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Jessica T. Solo travelers Malaysia, January 5, 2015
Average Stay
Bad. I was placed in smoking room area. Bed sheets are stained and dirty.
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Patricia L. Groups Indonesia, January 3, 2015
4* is overrated

One thing good of this hotel is only breakfast
For a 4* hotel, Emerald is overrated. we were check in around 3p.m. and the rooms were not ready yet. From 4 rooms, they can only provide us 2 rooms. They told us that the other 2 rooms are in the process, they asked us to wait. That's find with us. Therefore our group decided to go for sightseeing. At 7pm, one of the the front office staff called me and she told me that the rooms ready. That's good I said, we will take the keys when we're done. But unfortunately, when we're back to the hotel around 9pm the receptionist only give me 1 room and ask me to wait for the other room. That's really disappointed......!!! They insisted to give me a smoking room, which I definitely refuse. The way they run this hotel is just like run a hostel and not a 4* star hotel.
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Patricia L. Groups Indonesia, January 3, 2015
This hotel is overrated

Only breakfast, the rest not recommended
Disappointed..........they can only provide all of our rooms after 9pm! :(
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Hotel Area: Medan City Center

Customers like this hotel for:
Nearest transport:
  • Medan Train Station (1.4 Km / 17 min walk)
Area recommended for:
  • shopping
Distance to airport:
  • Kuala Namu International Airport (23.2 Km)
Customer comments:
  • "Friendly staff" , "Great location" , "Nice hotel"
Top attractions in the area:
  • Grand Palladium Mall (1.4 Km / 17 min walk)
  • City Hall (1.4 Km / 17 min walk)
  • Merdeka Square (1.4 Km / 17 min walk)
  • Merdeka Walk (1.5 Km / 18 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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