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Recent customer comments

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Very good



based on 170 reviews
  • Cleanliness 7.6
  • Facilities 7.6
  • Location 7.4
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.4
  • Food/Dining 6.9

aditya N. from Indonesia
Business travelers
Stayed one night in February 2016
comfort place in the middle of medan
comfort, friendly and nice
Reviewed February 10, 2016

jeni L. from Indonesia
Families with older children
Stayed one night in January 2016
So so
Location good but old hotel
Just so so
Reviewed January 25, 2016

Christina K. from Indonesia
Business travelers
Stayed 3 nights in December 2015
GOOD LOCATION, DISAPPOINTED BREAKFAST
Location, Clean, Big room
First impression, the hotel was nice and okay. The room is big and comfort. Unfortunately, I was disappointed with the breakfast. I come down to the restaurant at 07.30. The breakfast is from 06.00 to 10.00 am but the food are not complete provided by the hotel. The staff said that they are running out of the food. Some available food are not refilled immediately. The staff in the restaurant was impolite to answer my question. Seriously, do not expect too much for the breakfast!!
Reviewed December 22, 2015

Muhammad J. from Malaysia
Solo travelers
Stayed one night in December 2015
Short stay
Room, staff, karoeke
Good
Reviewed December 11, 2015

JAMES T. from Malaysia
Families with older children
Stayed 3 nights in October 2015
good room but quite far
room
the room was big and spacious. very helpfful and polite staffs. the only problems is the hotel surrouding hardly to get any food staffs, the only choice u have is a 24 hour cafe in front of hotel.
Reviewed November 04, 2015

irwan A. from Indonesia
Solo travelers
Stayed 2 nights in March 2015
Its just a normal hotel
Its just a normal hotel
Its not so special hotel for 3 star hotel
Reviewed October 25, 2015

Yuen Y. from Malaysia
Families with young children
Stayed one night in July 2015
WORTH FOR WHAT I PAID
FRIENDLY & HELPFUL STAFFS / CLEAN AND TIDY ROOM / FOOD IS OK
I DEFINITELY WILL RETURN TO THIS HOTEL, VERY SATISFIED WITH OUR STAY THERE.
Reviewed August 06, 2015

herman H. from Indonesia
Business travelers
Stayed one night in May 2015
Fantastic Service and Well Run
Comfortable, New Renovated , Recommended
We spent the night at emerald garden hotel medan in a superior room. The room was large and king size bed was very comfortable. The hotel is fairly new renovated., so everthing looks fresh and shinny. The buffet breakfastoffers a wide selection and delicious choice. i wouldn't hesitate to recommend this hotelto others travellers. i thought that it offered great value for money
Reviewed June 13, 2015

Yoke L. from Singapore
Business travelers
Stayed one night in June 2015
Not a 4 star hotel.
Location,
No Good.
Reviewed June 12, 2015

Ervin H. from Indonesia
Families with young children
Stayed 2 nights in May 2015
the bed mattress not comfortable to sleep
food, hospitality and price
Reviewed June 01, 2015