Very good 7.1
Based on 9 reviews

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About Emerald Hotel Hanoi


Located in the historic Old Quarter, this elegant accommodation is an ideal base for visitors who want to experience the peace and tranquil side of Hanoi. Guests who stay at the Emerald Hotel Hanoi have easy access to many of Hanoi's attractions such as the Hoan Kiem lake, which is located just 15 minutes away on foot, many restaurants, business headquarters, and embassies. The 30 well-appointed rooms are spacious and come with a large balcony in each unit. Guests can choose to stay in one of the nine floors of the hotel and can expect in-room amenities such as plush bathrobes, a hair dryer, a mini bar, and an LCD television. For those who want to stay connected, the hotel is well connected with wireless Internet access throughout. The concierge service will make sure that all guests' needs are taken care of. When hungry, head to the Emerald Cafe for some delicious meals in a romantic setting. When it's time to leave, simply board the shuttle bus to the airport for a hassle-free trip back.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer
  • car hire

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • family room
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • business center

Languages Spoken

  • English
  • German
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Number of Restaurants: 1
Number of Rooms : 35
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2011
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.1
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 4.9

Sakib B.
April 22, 2016
Stayed at sister hotel
Super helpful and kind staff. Particularly one female member of staff who helped me get a SIM card.

Jed S.
January 31, 2016
Dont bother staying here
Travel to Hanoi on business a lot. So many things in the room didnt work and came with endless excuse making about "why" but did little to deal with the problems.

Anne J.
July 19, 2014
Staff friendly and so helpful
Staff assistance to organise tours and drivers, English speaking at reception, cleanliness.

Sean J.
October 17, 2013
Clean rooms, fast check out, plenty of restaurants nearby
It was a nice place, close to shopping and all the tourist spots that Hanoi has to offer

Sean J.
October 16, 2013
Centrally located, clean, reasonably close to restaurants
Located in a good area, plenty of cafe's and restaurants, near a lot of tourist sights

September 24, 2015

Keiko H.
August 31, 2015

Kenzo F.
May 14, 2014
スタッフはかなり親切なのですが1人を除いて英語が余り通じない。 運動をかねてあっちこっち歩いて行動出来るので便利でした。

Himchan C.
South Korea
May 12, 2016
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