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Emerald Palace Hotel

Moo 12, Kasetsin Soi 9, Pratamnak Road Soi Rajchawaroon, Nongprue, Phra Tamnak Hill, Pattaya, Thailand 20150

Recent customer reviews

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Very good

7.1

based on
198 reviews

76 reviews in English

Value for Money
7.5
Location
6.8
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.3
Food/Dining
5.3
All reviews (198)
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Taptim C. Solo travelers Thailand, August 17, 2015
good

staff
6
Great
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Paul G. Solo travelers United Kingdom, August 14, 2015
good condo

staff location and pool
9
have stayed there many times always good to return
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Alexandre S. Groups Belgium, June 29, 2015
EXCELLENT

comfort of the bed, staff, internet stable and quick
8.3
everything is ok, very spacious room for that price, so i never had this quality/cost level before. minor problems (could'nt understand how the safe work) and main default is that it costs you 80/100 baht per person for join center or come back with tuk tuk, not to mention they hardly know the address (for coming back) else it's next to a 7 Eleven.
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Jordan S. Couples United Kingdom, April 16, 2015
good clean tidy room

good location quiet big clean rooms
7
I had the 1 bedroom apartment it was good no complaints. Except curtains in bedroom would not close fully so room was fairly light when it was time for bed. And mattress was a cheap nasty mattress
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Kenneth G. Couples United Kingdom, March 29, 2015
Nice spacious room

Quiet location, but near to city. Spacious clean room
7.7
This is a nice serviced apartment. The room very comfortable, large and nicely decorated.
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Yan L. Families with young children China, February 15, 2015
Close to Varuna Yacht Club

Location, big room, friendly staffs
7.3
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Corinne S. Couples United States of America, February 8, 2015
3 stars

Quiet area, big rooms and 7-11 next door.
8.7
Very pleasant.
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Gan H. Couples Malaysia, December 8, 2014
Value for money

Room is spacious, sea view at affordable price, quiet area
6.3
It was alright and comfy.
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Alexander L. Couples Malaysia, December 8, 2014
Quiet location.

Tranquility and convenient b
6
It was all right except the hotel didn't provide toiletries and food is not great. And they charge for using the swimming pool. Which I find is ridiculous
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Hasseeb A. Solo travelers Kuwait, December 6, 2014
it's semi hotel...it's condo more than it's a hote

securety,large space rooms,very quiet.
4
good but have bad experiance with the front desk staff that they have lack of attention or attitude...they called me 2 o'clock afternoon to tell me that cleaners are busy and after 30 min's will not be able to clean my room bcoz they will be busy with laundry....how dare they talk to the customers in this way i was really mad and the woman in reception doesn't care of my complain,and when i asked them about cleaners they just say ...moment they are eating,it's very bad hotel.
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