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Excellent 8.4
Based on 52 reviews

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About Emeraude Classic Cruises

Description

While guests are able to sail through the gorgeous Ha Long Bay, Emeraude Classic Cruises offers English-guided tours through Sung Sot Grotto and Floating Villages. Activities such as Tai Chi lessons, swimming, kayaking, or cooking lessons are provided as well. A Vietnamese and international buffet is served in the boat's dining room. The bars offer a full set of French, Australian, and Chilean wine, spirits, beers, cocktails, and other drinks. A relaxing body massage can be enjoyed at the spa. The elegant looking superior and deluxe air conditioned cabins also offers non-smoking options coming with an electronic door lock, umbrella, and bottled water. The Paul Roque Suite cabin has an amazing private balcony. Captain's Suite is spacious, comfortable, and lined with colonial-era bamboo matting. Emeraude Suite is luxuriously roomy enough for a queen-sized bed as well as a large sofa and space for guests to entertain.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • spa
  • massage

Water sports

  • water sports (non-motorized)

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • family room
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk

Business & money services

  • business center
  • currency exchange

Languages Spoken

  • English
  • German
  • Vietnamese
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Policies

A 72-hour advance registration with the cruise is required with full name, date of birth, nationality, passport number, visa expiry date for all passengers. A valid passport is required upon check-in on board. Children whose traveling documents are attached to parent's passport must be traveling with the parent. No refunds are offered if local police and port authority refuse passengers passages when passengers fail to present valid passports for inspection.

Kindly note the itinerary as following:

DAY 1
12:00 12:15 Register/Check-in at Emeraude Café
12:15 12:30 Embarkation
12:30 12:35 Captain Raises Anchor
12:35 14:30 Cruising Halong Bay
12:45 14:00 Vietnamese Buffet Lunch
14:00 15:00 Free & Easy
15:00 16:00 Guided Shore Excursion to Sung Sot Grotto
16:00 16:30 Crepe Station on Sundeck and Cruising to Pearl farm
16:30 17:30 Kayaking* or Swimming at Pearl farm
18:00 18:30 Vietnamese Fresh Spring Roll Cooking Class (Sundeck)
18:30 19:00 Complimentary Canapes on the Sundeck
19:00 21:00 European Dinner Buffet Served (Dress Code: Smart)
21:00 22:00 Bills Settlement (Optional)
20:00 22:00 Squid Fishing (Seasonal)
20:30 23:00 Silver Screen "INDOCHINE”

The shuttle bus departs at 8:00 AM from the Emeraude's sales office at 12 Ly Dao Thanh Street (Press club building), Hoan Kiem, Hanoi and boat embarkation starts at 12:20AM at Emeraude Cafe, 6A Le Thanh Tong, near Phu Dong restaurant, Hon Gai pier, Halong City. Please contact Emeraude Classic Cruises if you need this service. Guests are required to provide the hotel name, address and contact number in Hanoi and Halong at least 24 hours in advance for the pick-up service.

DAY 2
06:00 07:30 Coffee, Tea, Cookies and Muffins Served on the Sundeck
06:30 07:00 Learn ancient art of Tai Chi on Sundeck
07:00 08:00 (Summer Program) Swimming and Kayaking* at Ho Dong Tien Area
07:00 07:30 (Winter Program) Cruise to Luon Cave
07:30 08:00 (Winter Program) Bamboo Boat Ride inside Luon Cave
08:30 10:00 Energizing Full Breakfast Served
08:00 10:30 Cruising Bai Tu Long Bay through Ba Hai and Hang Ma Islands
08:00 09:00 Leave Luggage Outside of Cabins
09:30 10:00 Check-Out
10:30 11:00 Disembarkation
11:00 11:15 Drop Off Point – Emeraude Café

REMARKS
Summer Program is from April to October.
Winter Program is from November to March.

(*) Chargeable, (a) Massages available all day, (b) Set menu applies for cruise with 14 persons and below, (c) Day cruise rate of USD74 (VND1,550,000) person will be charged from Oct 2014 to Oct 2015 if authority cancels overnight cruise due to weather conditions; and (d) Lunch at USD15 (VND315,000) per person will be charged if authority cancels day or overnight cruise due to weather conditions.

Package includes: welcome drink, all meals on board the cruise and mineral water, onshore excursion, guided tour to Sung Sot cave, all sightseeing and entrance fees, Tai Chi and Spring Roll cooking lessons, squid fishing (seasonal), onboard insurance.

Package excludes: transportation, beverages, kayak, massage services, individual expenses and others non-clearly mentioned services.

For 3 days 2 nights program: On day 2, guest can disembark and travel around or enjoy the activities at the pier. Re-check-in will be at 12.00PM on same day. Following Emeraude's itinerary same like day 1, guest will have opportunities to discover Halong Bay at double happiness.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:15PM
Check-Out Until: 10:00 AM
Distance to Airport: 20.0 km
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 37
Room Voltage: 220
Time to Airport (Minutes): 240
Year Hotel Built: 2003
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Staff Performance 8.9
  • Value for Money 7.5
  • Food/Dining 7.9

9.6 Robert P.
Australia
March 07, 2016
Amazing experience
Beautiful boat, great staff, best experience in Ha Long Bay

9.3 LAUREN S.
United Kingdom
December 29, 2015
Delightful cruise on a beautifully finished boat
The kindness and attentiveness of the staff; the thoughtful, well organised activities; the quality of the boat's condition and appearance.
I thoroughly enjoyed my two-night stay on the Emeraude. Yes, it was pricey, but a real treat nonetheless. My husband was quite ill with the 'flu during our trip, and the staff went out of their way to ensure he was comfortable, ensuring he was well stocked with cold remedies and cups of hot tea. The instructors from Asian Adventures, who ran the rock climbing and kayaking excursions, were also very professional, and I felt in safe hands with them. My only gripe is that we had to pay for soft drinks and water while on the boat; I'd assumed this would be included in the cost.

8.7 Ngan L.
Vietnam
November 02, 2015
Wonderful cruising
Nice view, Staff, Good rest
We have a very nice stay with Emeraude. The best thing I might say is the staff: very friendly and helpful. The room was small and not very comfortable but I think we cannot expect more on a cruise, no TV and no internet as well. But you can take your time to enjoy the amazing scenery of Halong Bay.

10 MA H.
Singapore
October 15, 2015
Good Cruise
Good service, good spread of food for breakfast, lunch and dinner and good guide tour
Nil

10 Oliver S.
United Kingdom
January 31, 2015
Excellent
Service, Location, Experience
We had a great time. The staff and service were superb. Ha Long Bay is beautiful. Highly recommend.

5.3 Dominic L.
Singapore
December 23, 2014
Did not get to stay overnight due to weather.
Big boat, nice crew and good service

9 Yong P.
South Korea
October 27, 2014
Best tour ever I have
Friendly crews, informative and wonderful tour
Nice

9.3 Bradley J.
South Africa
May 10, 2014
Excellent
Ha Long Bay, Well maintained
Very very nice. Would definitely do again.

6 John L.
United States
April 20, 2014
Location, View, and More Views
Location, Views, Crepes
Having been on a few different cruises of Halong Bay, this time with my spouse, decided to go "Luxury" this time. However, it was really anything but. Beds hard as a rock. Toilet didn't flush (for 2 nights/3 days). Food pretty much repeated 2nd night with little variation. No hot water for showers for 2 nights/3 days). Not exactly what you'd call "luxury" in my opinion. Unlike almost all other Halong Bay cruises, they charge extra for transport to the pier from Hanoi. OK Fine. But just an uncomfortable mini van like all the rest. The worst crime of all, charging QUADRUPLE of what a beer would cost on land. Is there no end to their greed? How about just DOUBLE?!?!? Weird mixture of not-very-well-prepared "French" and Vietnamese foods. Stick to one and put more care into the dishes. The canapes were a joke. Almost an insult in their poor, soggyness. Sad.

8.3 Rodney M.
Australia
February 15, 2014
World class scenic attraction
Boat was well maintained, well presented and staff were proficient at there jobs.
We went from Hanoi to Halong Bay in the companies mini bus. Driver was very good but road conditions were very poor. Major and minor road works seemed to be on the whole stretch of road. Boat and cruise were very good. The journey and staff were very structured which is important with so many people visiting the area. Noise from engine would interrupt most peoples sleeping but not to much of a problem for one night. Scenery is very good but have concerns for pollution and the looking after of this world heritage area. The road network will improve as work is finished but the large amount of tourism development and industrial development without adequate control on the associated pollution puts the whole area at risk. Industrial boat traffic should be kept out of this area. We went just after TET so it was not at the height of tourism season. Not sure I would like to visit in the really busy time with sheer number of tourist in a small area.


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