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Emirates Grand Hotel

Sheikh Zayed Road, World Trade Centre DIFC, Dubai, United Arab Emirates (Show on map)

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Formerly : Iberotel Emirates Grand Hotel
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Area: World Trade Centre DIFC Number of Rooms: 430
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
279 reviews

Value for Money
7.2
Location
8.6
Staff Performance
7.3
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (279)
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Abdullah A. Business travelers Saudi Arabia, February 27, 2015
staff are not well trained

NA
4.7
Staff not respectfull for customers.
Majid A. Families with young children Kuwait, January 19, 2015
good hotel with large space room

space of rooms, location, cleaning of rooms
8.7
Good hotel and large rooms with great location near of restaurants, cafes and DUBAI MALL
Firas A. Families with young children Kuwait, January 6, 2015
wonderful time

location service and staff
10
A S. Solo travelers United Kingdom, January 5, 2015
The not that Grande Emirates!

centrally-ish located, deluxe rooms have fully functioning kitchen and the house keeping is on point!
6.3
Front of house staff make everything a drama! The door guys are constantly trying to rip you off with their so-called hotel taxi's ... And the lifts in this place.... Oh my God the lifts... They have 5 Lifts - all doing whatever the heck they want - at times you can wait up to 15minutes -(no exaggeration) for a lift! There are only 47 floors - so why?! Didn't eat here - so can't comment. Good points: - Great views of the city, clean, good location - most things are close by, good sized room, comfy beds, great house keeping staff and some of the front desk staff we good to. A few tweaks - like more attentive door staff and swifter lifts - and this could be a great hotel!
Henry D. Families with young children Nigeria, January 3, 2015
Average.

Location, location and location.
7.7
It was fairly okay, they are very rigid and unfriendly compare to other hotels.
Joy C. Families with young children Philippines, January 1, 2015
Small room and pricey

Can't remember any
4.3
Ronaldo J. Families with young children Indonesia, December 20, 2014
I will come back next time i visit dubai

location, room facilities, family friendly
7
It was a great stay at Emirates Grand hotel. The location is perfect for Tourist and business. The room facilities is very helpful for people who travelled with young kids. The room service is also very helpful . Nice friendly doorman staff. The Front Desk need improvement on staff ... more fluent/clear english speaker . Entertainment like Live music / bar maybe needed for Tourist. Overall i like my stay at Emirates Grand Hotel. Cheers.
Ronaldo J. Families with young children Indonesia, December 16, 2014
Perfect Hotel for us

Location, room facilities, price
8
Very nice hotel for us who have kids . The location is perfect! The door staff need to be inform not to pushy to use certain taxi ! Overall its a nice and friendly hotel
Sheryl L. Families with young children Malaysia, December 15, 2014
Fair price

Good food, close to train station, big suites
6.7
The rooms were fully equipped and fairly big
Sheryl L. Families with young children Malaysia, December 13, 2014
Good food, high tech lifts

Good food, hight tech lifts and close to train
6.3
Conveniently within walking distance to train station and a supermarket nearby. The suite was excellent but the staff were not very efficient

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