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About Emirates Palace Hotel

Description

Even more ostentatious than the name suggests, this property on the waterfront is truly mindboggling in its size and scope. Embodying all that is shiny and excessive about the UAE's take on luxury, Emirates Palace Hotel is right on the beach and set on extensive palace grounds a short drive from the center of Abu Dhabi. Interiors are just as impressive as the exteriors, and rooms have an LCD/LED TV with an in-room entertainment system, sea view balconies, massive gold beds, and oversized marble bathrooms. Each guest is attributed a personal butler, and food on-site is naturally the best of everything from all reaches of the globe. Swimming is an obvious pastime here, and there's a beach for families and women and one for couples, plus a waterslide park and various pools. The Emirates Palace Spa only adds to the pampering you'll receive while staying at Emirates Palace Hotel.
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Features

Internet

  • portable wi-fi rental
  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • bicycle rental

Fitness & recreation

  • yoga room
  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

Water sports

  • watersports equipment rentals
  • water park
  • private beach
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • tennis courts
  • squash courts
  • garden

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Nepali
  • Russian
  • Sinhala
  • Spanish
  • Thai
  • Tamil
  • Turkish
  • Ukrainian
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Policies

Dress code at property is smart casual or the traditional Arab national dress. Kindly refrain from wearing shorts, bermudas, flip-flops, open shoes or any exposing garments.

The property does not permit food from outside.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400 AED
Breakfast Charge (when not included in room rate): 215 AED
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: No
Number of Bars: 5
Number of Floors: 8
Number of Restaurants: 9
Number of Rooms : 394
Reception Open Until: 00:00AM
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2005
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Important notice

The Cascades Adventure Pool in the West Wing will be closed for annual maintenance from 11 July 2016 to 25 July 2016.
The Las Brisas Leisure Pool in the East Wing will be closed for annual maintenance from 26 July 2016 to 8 August 2016.
West Wing Pool and Cascades poolside restaurant are under going renovation from June 6, 2016 to June 20, 2016.
East Wing Pool and Las Brisas poolside restaurant are undergoing renovation from July 14, 2016 to July 28, 2016.
Havana Club is undergoing renovation from May 28, 2016 to June 5, 2016.
Mezzaluna restaurant is undergoing renovation from July 18, 2016 to August 1, 2016.
BBQ Al Qasr is undergoing renovation from June 6, 2016 to September 24, 2016.
Breeze Lounge is undergoing renovation from June 6, 2016 to September 24, 2016.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.3
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Staff Performance 8.9
  • Value for Money 8.4
  • Food/Dining 8.7

10 Konstantin L.
United Arab Emirates
May 21, 2016
Best hotel I've ever been to
Decide to make a little getaway for the weekend to Abu Dhabi from Dubai. Booked a simple room in the Palace. Arrived a little early than check in time and had to wait for 1,5 hours to get the room. Been a little upset about it, but once we entered these huge Apartments (I can call it by a less word) we were absolutely astonished. The hotel gave how the called it "a little surprise" and upgraded us to executive suite or something like this. The room was enormous in size and perfect in the interior. Dear Emirates Palace, Thank you so much for this magic weekend!

8 See K.
China
March 01, 2016
over rated
nice location, nice beach and nice outside area
Not so good as I thought the Hotel was too over rated.

10 KASHIF R.
Pakistan
February 14, 2016
Superb
Superb

9.7 Khamawat S.
Thailand
January 10, 2016
Great hotel in Abu Dhabi
Room condition, Staffs, Location
Nice hotel, great condition. Hotel with very well maintenance. Do not need to go out of the hotel. They have everything we need to stay. Nice view and facilities. Well trained staffs.

6.4 Anna D.
Philippines
May 09, 2016
The atmosphere was not friendly
Me and family were spending Christmas eve there as my two kids were visiting from the Philippines during their Christmas break. I cannot say anything bad about the facilities. They were spectacular to say the least. My two kids were visiting, they were 11 and 13 years old. I know that the 13 year old is considered an adult, and from the multiple bookings I've already made from this site, I usually pay for an extra bed for him. And for the other hotels I've been to, if the room I booked could not accommodate an extra bed, they solve the problem by upgrading our room for free especially if it was the first time we were staying there. I naturally understand as well that a free upgrade is entirely the hotel's prerogative and something that I can't demand, and didn't demand. But for a few awkward minutes, the receptionist and I were at a gridlock as to what to do about the situation, with him stressing that 3 adults were absolutely not allowed to stay in the room we booked. One staff helpfully suggested for us to get a connecting room or a suite maybe. She was probably trying to be helpful, but it was Christmas eve, and the room I booked 9 months in advance (we were really keen on spending Christmas there) cost me already more than 2000 dirhams a night. I was already wondering, what a great way to celebrate Christmas. Getting kicked out of a hotel. I was 9 months pregnant, it was Christmas eve. I was worried that they wouldn't let us stay, and at the same time not refund my money because I booked the non-refundable option. I was even telling the guy, "come on, it's christmas, we're just staying one night, isn't there anything you can do?" He finally, very reluctantly, agreed to set up an extra bed for us, for 700 dirhams extra which I willingly paid for, rather than forfeit my 2000+ dirham reservation. And that spoiled the experience for us. We felt unwelcome, and, maybe in my opinion, made to feel like we weren't rich enough to stay there. We just stayed the night, didn

10 Pongsakorn J.
Thailand
December 14, 2015
good
good

8.7 Samir K.
Venezuela
September 27, 2015
Vacation at Emirates Palace
Food, Activity and Location
Fine

10 Mohamed N.
United Arab Emirates
September 20, 2015
Good location and service
Service, Location and food

10 Mohamed R.
United Arab Emirates
August 24, 2015
Exceptional service
Hospitality, exceptional service and safety
Amazing stay, everyone looks after your comfort, very safe for children. I felt that individualized services are offered.

10 marianne A.
France
August 16, 2015
Simply Amazing!
The service, diligence of the staff, kindness
From beginning to end the state was simply amazing. I came here to celebrate my birthday and the staff took a really good care of us. I even got a birthday surprise cake in the room after we came back from dinner. I would definitely recommend this hotel to anyone who wants to celebrate a special occasion. Special thanks to Younes for his warm welcome !


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