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Emirates Park Resort

Al Bahia, Abu Dhabi, Abu Dhabi, United Arab Emirates 111026 (Show on map)

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Area: Abu Dhabi Number of Rooms: 27

Recent customer reviews

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Good

7.2

based on
65 reviews

Value for Money
7.4
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
5.7
All reviews (65)
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Yahya A. Families with young children Oman, August 10, 2014
family zoo park

suitable for kids as they can watch the different types of animals and play in the kids park...... the coffee shop has good delivery speed.
8
Vinod N. Families with young children India, July 29, 2014
Good for Kids but staff underprepared thoroughly.

The room space,zoo view and staff communication skills-polite and apologetic where required.
5.3
While the stay was a welcome break for me and my family,I must say the hotel was not prepared.We were given a promo offer of 4 adults and a kid which we booked but when we arrived at the room,we realized the hotel had only provided for 2 adults and 1 kid. Right from forks,knives,spoons,cups,glasses,plates to bathroom accessories like towels,dental kits to bedding.Ridiculously,there were only two bottles of water and we had to ask even for that.The complete room was prepared for only 2 adults stay even though they had charged extra for 4 adults and offered that. We asked for all these things and it took some time for the staff to provide us.They had the standard line that they are very busy today and were not quite prepared.Except the breakfast and the club sandwich we ordered,the food we did not enjoy at all. One good thing was that the staff tried their best to be co-operative and were very cordial and polite in their conversation with us.
Laverne C. Families with young children United States of America, July 8, 2014
Good overall...the kids enjoyed it!

The view, the animals and the resort room.
7.3
It was good, there was a slight problem with the party...but I should not have planned it during Ramadan...
Marie Y. Families with older children United Kingdom, June 28, 2014
Special family time

View from the room, friendly staff and amazing animals
7
A special family time
Sameer A. Families with young children India, May 28, 2014
Very nice and comfortable

Zoo Animals Room comfort
7.7
Very satisfying and was upto my expectations need to include breakfast as the tariff is substantial
Venugopal C. Families with young children India, May 3, 2014
Good, could be better

Chalet was good, but the batching facility was very small
5.7
Bathing facility was very small in the chalet. No swimming pool. Breakfast should be included in the stay.
Nandie J. Families with young children South Africa, April 23, 2014
Fantastic family getaway a mere 35 min from Dubai

Chalets overlooking the zoo Cleanliness overall Variety of animals and feeding of them
5.7
Felt like a vacation even though we only spent one night. Our 2 year old had the time of her life.
Cara B. Families with older children United States of America, April 7, 2014
Zoo is fabulous, but resort is subpar.

Zoo, Chalet View, Chalet Size
6.3
Emirates Park Zoo and Resort is wonderful in concept, but just hasn't quite figured out all of the kinks. The zoo is amazing and fun for both children and adults. The chalets at the resort are very large in size (4+ people could comfortably sleep in a room designated for only 2 people) and you can have a great view of the giraffe and zebra enclosure if you book a "zoo view" chalet. Unfortunately, being a family friendly resort equals screaming, running, and unsupervised children as late as 11:30pm and as early as 7:00am. Hotel staff constantly walking by completely ignoring the children acting completely obnoxious, but also feeding the animals chips, cookies, etc... and throwing trash into the enclosures. Room service was also a complete bust. Tried to order a pot of coffee with cold milk, 3 phone calls and 1.5 hours later all that was delivered was 1 cup of coffee swill and a glass of hot milk. WHAT?!?! Breakfast the next morning was nice, but ice cold, since it took over 1 hour for delivery. Also, since the resort's main entertainment is the zoo, once the zoo closes there is very little to keep you entertained due to location of resort. During our stay, WiFi was out (which is paid for) and satellite television was in every language but English. Ugh! All in all, Emirates Zoo is fabulous for the whole family, but save the money and stay elsewhere. At least until the kinks are worked out.
Mohamed M. Families with young children Egypt, April 4, 2014
Our stay at Emirates Park Resort

Zoo view, comfortable, fun-filled
9
Good because there was a zoo view
Abbie C. Families with young children United Kingdom, February 2, 2014
Good family fun

Animals, good room set up, friendly staff
7.3
Had a great family weekend. Kids loved the animals and everything about the zoo. Very entertaining for them. Good value for money.

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