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About Emperor Hotel

Description

The Emperor Hotel is a part of the modern city center development. Conveniently located near the Emperor Hotel are casinos, nightclubs, and shopping as well as the historical attractions of old-world Macau. The hotel is only a 10-minute walk from the ferry terminal and a 15-minute drive from the Macau International Airport. The Emperor Hotel has all of the amenities, facilities, and levels of comfort you would expect from a hotel of this class, all while maintaining the meticulous standards required by travel and tour operators worldwide. For those travelers who look forward to a combination of class and comfort, the Emperor Hotel offers its guests a wide variety of facilities combined with a high level of personalized service. For your reservation, please select the dates of your stay and complete our secure online booking form.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • shuttle service

Fitness & recreation

  • sauna

Food & beverage

  • room service
  • restaurant
  • coffee shop

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 7.4 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 22
Number of Restaurants: 1
Number of Rooms : 390
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1992
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
All reviews (10796)

Business travelers (1198)

Couples (3491)

Solo travelers (2491)

Families with young children (806)

Families with older children (1009)

Groups (1801)

Very good
7.3
Hotel Condition/Cleanliness
7.4
Facilities
6.9
Location
8.0
Room Comfort/Standard
7.3
Staff Performance
7.2
Value for Money
7.4
Food/Dining
6.4

7.6 Phachara W.
Australia
May 23, 2016
cheap. good location
Cheaper than surrounding hotels but a bit old and not as nice.

8 Sze L.
Hong Kong
May 22, 2016
Good
Hard to find

10 Ronnarit A.
Thailand
May 24, 2016
great
great

7.2 Chew L.
Malaysia
May 21, 2016
Family trip
Not much travel bus.

8.4 wai S.
Hong Kong
May 19, 2016
Good value
The room is fine and the staff is very helpful.

10 Terrance K.
United States of America
May 16, 2016
Perfect Price, Perfect Location
I often stay at the Emperor when I'm in Macau. Perfect location near nice casinos like the Wynn and Grand Lisboa. Price is always reasonable for type of room you get, especially for Macau. Probably will stay again and again at the Emperor.

9.2 KIANANN G.
Malaysia
May 17, 2016
I complaint about the bathtub draining efficiency
The bathtub draining is not good and where is the SOP of checking? Supposed you clean the bathtub then you aware the draining had problem. Also, no toilet paper is provided which the room is sold to us when its not ready. We stayed 1 night then moved to Sheraton for the 2nd days to ease our nightmare.

9.2 Glenn B.
Philippines
May 19, 2016
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10 Chan W.
Malaysia
May 17, 2016
Excellent
Excellent

7.6 keakyun Y.
South Korea
May 16, 2016
Good
Location is very good


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