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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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"Location, Hotel Staff polite n helpful, Waiting lounge is..."

  • Hock, Singapore
  • August 27, 2015
  • Area: Macau City
  • Rooms : 390
  • Free Wi-Fi

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Room Types
Deluxe- 3rd Person
Deluxe- 3rd person stay for free
Business Executive -Newly Refurbished
Executive Room-Newly Refurbished
Executive with Breakfast Newly Refurbished
Business Executive with Breakfast-Newly Refurbished
Deluxe Suite with Breakfast
Executive Suite with Breakfast - Newly Refurbished
Family Suite
Deluxe Suite
Executive Suite -Newly Refurbished
Family Suite
Business Executive Suite
Business Executive Suite with Breakfast


When would you like to stay at this hotel?

Features of Emperor Hotel

24-hour front desk

ATM/cash machine on site


business center

car park

coffee shop



executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shared lounge/TV area


shuttle service

smoking area

Sports and Recreation



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)


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Sale ends soon!

The Emperor Hotel is a part of the modern city center development. Conveniently located near the Emperor Hotel are casinos, nightclubs, and shopping as well as the historical attractions of old-world Macau. The hotel is only a 10-minute walk from the ferry terminal and a 15-minute drive from the Macau International Airport. The Emperor Hotel has all of the amenities, facilities, and levels of comfort you would expect from a hotel of this class, all while maintaining the meticulous standards required by travel and tour operators worldwide. For those travelers who look forward to a combination of class and comfort, the Emperor Hotel offers its guests a wide variety of facilities combined with a high level of personalized service. For your reservation, please select the dates of your stay and complete our secure online booking form. The Emperor Hotel is a part of the modern city center development. Conveniently located near the ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1. Km

Distance to Airport
7.4 Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 10246 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (10246)
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Hock C. Couples Singapore, August 27, 2015
Value for the money spent Ideal location

Location, Hotel Staff polite n helpful, Waiting lounge is quite big
Great n will recommend friends to select this hotel in future
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Kristina J. Groups Philippines, August 27, 2015
Worth it

Cleanliness, Location and Affordability
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Yong C. Couples Malaysia, August 26, 2015
the hotel is too busy

near by reataurant, staffs friendly, clean
smell from the air-conditional from other room
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Ng Y. Families with older children Malaysia, August 18, 2015
Overall alright

Location is good, value for money
Overall, the stay experience is pleasant. The only drawback is that the room I was staying in (room in a corner) has an unpleasant smell the moment I entered. The smell got away eventually, but the first impression that stay in my mind is that it was smelly. A 4-star hotel should have done better than that. The staffs there are generally friendly and helpful, but it was ruined by one specific old staff at the Concierge counter - we were leaving our luggages at the counter after checked out and were asking about the ferry terminal transfer buses in detail when he got impatient and told us off. Thank goodness that we had better experience with another friendly Concierge staff the day before, or we shall think all staff are rude.
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Arthur L. Couples Malaysia, August 10, 2015
Will not recommend to my friends

Emperor Hotel
This hotel was overrated they publicized too much. We arrived in this hotel with regret for most of the hotel crew are not helpful, the disgusting part is that when we get into our hotel room, my wife was so disappointed for the room is very smelly, smells so dusty, disgusting and not comfortable, we have tried to asked to changed room but instead the crew offer us the expensive rooms some more, with disappointment we stay in the same room, and go out and back so late to just take a rest with the said uncomfortable room as we stayed one night, will surely never recommend and back on this hotel for sure.
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Joseph H. Solo travelers Singapore, August 10, 2015

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Alfred N. Business travelers Singapore, August 8, 2015
Good stuff

Location good serivce stuff
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Kwan H. Families with older children China, August 7, 2015

air-conditioner is very good, bed not too soft just fit, wifi is OK
better than expect
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Wilson C. Business travelers China, August 7, 2015
Poor facility - no hand shower

Location, location, location
Not good!
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Fortune W. Groups United States of America, August 7, 2015
pleasant stay

location, price, cleanliness
my husband & i enjoyed our stay there. its just that when we came from the terminal there was no sign for the shuttle bus. some of the employees dont speak english but they were nice & friendly. would recommend
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< Previous page 1 - 10 of 10246 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Macau-Hong Kong Ferry Terminal
  • Macau Tower
  • Ruins of St. Paul's

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Customers like this hotel for:
Nearest transport:
  • Macau Ferry Terminal & Heliport (1.3 Km / 16 min walk)
Area recommended for:
  • casinos
  • nightlife
  • sightseeing
Distance to airport:
  • Macau International Airport (6.0 Km)
Customer comments:
  • "Central location" , "Cleanliness" , "Free shuttle bus" , "Friendly staff"
Top attractions in the area:
  • Casino StarWorld (0.1 Km / 2 min walk)
  • Casino Lisboa (0.4 Km / 5 min walk)
  • Casino Wynn (0.4 Km / 5 min walk)
  • Guia Fortress (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line.

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