arrow-up-icon Earn points on your existing loyalty program!
2015
Very good 7.3
Based on 10856 reviews

Up to 30% off with Agoda Insider Deals!

About Emperor Hotel

Description

The Emperor Hotel is a part of the modern city center development. Conveniently located near the Emperor Hotel are casinos, nightclubs, and shopping as well as the historical attractions of old-world Macau. The hotel is only a 10-minute walk from the ferry terminal and a 15-minute drive from the Macau International Airport. The Emperor Hotel has all of the amenities, facilities, and levels of comfort you would expect from a hotel of this class, all while maintaining the meticulous standards required by travel and tour operators worldwide. For those travelers who look forward to a combination of class and comfort, the Emperor Hotel offers its guests a wide variety of facilities combined with a high level of personalized service. For your reservation, please select the dates of your stay and complete our secure online booking form.
Show more Show less

Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • shuttle service

Fitness & recreation

  • sauna

Food & beverage

  • room service
  • restaurant
  • coffee shop

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
Show more Show less

Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 7.4 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 22
Number of Restaurants: 1
Number of Rooms : 390
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1992
Year Hotel Last Renovated: 2013
Show more Show less

Agoda Verified Reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.4

8 Qiu Y.
Singapore
June 25, 2016
Good location, small hotel without much facilities.
Good location is the only good point about this hotel and its kind of cheap compared to the other hotels nearby. Good enough for 3 people in a room but not those very big rooms with a lot of moving space. If just looking for a place to rest and shower, this make a very good choice. Bus stops within walking distance, eating place just within 5 minutes walk.

7.2 Philip B.
Australia
June 24, 2016
nice place
Enjoyed the room, would of liked that the place had a gym,,overall was a nice place to stay.

8 CHOK C.
Malaysia
June 24, 2016
Satisfied
Ok good

7.2 HUI W.
Hong Kong
June 17, 2016
Value $$$
Value $$$ as others hotels in macau are not cheap

3.2 Chung L.
Hong Kong
June 16, 2016
Not very good, such as some insect bite. Secondly, when checking out, the female staff cannot speak
Not very good, such as some insect bite. Secondly, when checking out, the female staff cannot speak normal English and cannot speak Cantonese, only Putonghua. While I submit the room key,.She checked around the paper when I use for check in purpose previously, I can see her face seems a little bit in difference, then she got my keys and ask I can leave . But I urge that she should give back my visa deposit slip. Then she present a slip and ask wether I have a signature over the slip. Then I discover that It is not my signature!!! Then I ask her senior to handle. Finally, the senior found out my visa deposit slip was attached to another room client. At last I can get back the slip and have to write " VOID" word on the slip, one ply to the hotel for reservation purpose, another ply for me to reserve. If I did not urge to get back the visa slip, I did not know what will happen, the female staff just ask me to leave. In fact she knows something must be done wrong. Very dangerous, insecure to me . Integrity is one of the key factor affecting the evaluation of hotel. Disappointed overall.

8.8 Yin L.
Singapore
June 13, 2016
Clean, spacious room
booked a room for 3 ended up realised it was a room for 2 plus an additional bed. Breakfast was provided for 2 and have to pay for the 3 pax. Hotel shuttle service was abit confusing. It has no specific pick up point at the ferry terminal and it doesn't really pick guests on time. Room was spacious and housekeeping was efficient. Location is good. Besides their own shuttle services, Starworld is just across the road where they have their own shuttle services. Will stay there again.

8.4 CHUA H.
Brunei Darussalam
June 10, 2016
Feedback
The hotel rate was reasonable

7.6 Aprilia K.
Indonesia
June 08, 2016
Good!!
Over all its okay.. clean.. just a fan in the bathroom not working well..

6.8 Yien W.
Hong Kong
June 06, 2016
Room services quality is quite good
Room services quality is quite good but front desk ppl( especially check in side) is not helpful

8 ker G.
Malaysia
June 02, 2016
good location
this is the 2nd time i stay, their staff are very good and kind.


;