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2015
Very good 7.3
Based on 10986 reviews

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Very good



based on 10986 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4
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Elizabeth R. from Philippines
Groups
Stayed one night in September 2013
comfortable room
big room, accesible to all
at first they assigned us to a room that has deffective aircondition unit but they transferred us to another room immediately upon checking that the aircondition unit can not be fix. the hotel is fine.
Reviewed September 26, 2013

Robert C. from United States
Couples
Stayed one night in August 2013
First class treatment at a reasonable price.
Welcome drinks in club with view, minibar items were free, fruit and candy free.
The treatment received at his hotel was outstanding. At a price very competitive with other hotels in Macau, we had first class treatment, including welcome drinks in hotel club lounge on hightest floor, free minibar, items, welcome fruit, very clean, renovated rooms in this downtown Macau hotel. Excellent breakfast buffet was included. Only problem were the taxi drivers in Macau, including the taxis parked right outside the Emperor, who wanted to charge several times the meter rate to go anywhere. Even taxis on the street seemed to avoid wanting to pick up foreigners. We saw other tourists who taxis would not stop for on the streets, even at marked taxi stands.
Reviewed September 25, 2013

Peter O. from Slovenia
Solo travelers
Stayed 3 nights in August 2013
nice hotel, good located
location, price, confort
Its a nice hotel in city center, close to all activities. clean and good service. a place to be for a short visit in Macau
Reviewed September 24, 2013

Joseph C. from United States
Couples
Stayed one night in September 2013
Convenient but old, not the Grand Emperor Group!
Close to town on Macau island
Rooms are very old, with stained carpets Staff is minimal so takes forever for them to respond to requests But the hotel is located very centrally in Macau Island
Reviewed September 24, 2013

NBeng N. from Singapore
Groups
Stayed 2 nights in September 2013
generally pleasant and fuss free
hotel staff helpful in checking if tickets available for Dancing waters theatre in City of Dreams and giving directions. But the procedures for checkin in was too slow. But check out was a breeze.
May go back again for its location if the price stays or be cheaper.
Reviewed September 22, 2013

Law L. from Hong Kong
Solo travelers
Stayed 2 nights in August 2013
nothing special
night life, night life, night life
Reviewed September 22, 2013

LOW C. from Macau
Solo travelers
Stayed 2 nights in September 2013
nice and beautiful.
relax,good service,nice.
Reviewed September 20, 2013

CHIACHUN L. from Taiwan
Couples
Stayed 2 nights in September 2013
Not expensive, but I 'd like to try another one.
1. Price wise for executive room with free wifi and breakfast (not much choice for buffet). 2. Very friendly staffs in the executive floor. 3. Near the center of city.
It is a small hotel with only shuttle bus to Outer Harbour Ferry Terminal. However, there are many bigger hotels around, which provide more shuttle bus services. The most confused thing is that no shower curtain, so the floor and the toilet get wet easily. Also the light control of shower room is not in good condition.
Reviewed September 19, 2013

ann K. from Malaysia
Families with older children
Stayed one night in September 2013
Nice stay for family
location, cleanliness,
I booked this room for 4 person. It has a separate room attached that contained a double sized bed. The main bedroom itself had 2 single beds. Overall it is clean and nice hotel. Toilet is a bit old dated in design. Reception desk was friendly and helpful, but the cleaning woman was yelling at my parents because when we entered the main room, the attached room was locked, so we asked if the reception had given us the wrong room. The cleaning woman yelled saying she is very busy and hence the delay.
Reviewed September 18, 2013

LING H. from China
Solo travelers
Stayed 2 nights in August 2013
Clean room, but not easist to find it
room clean, staff friendly, free wifi
Reviewed September 18, 2013