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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9304 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9304)
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Jeffrey K. Solo travelers Australia, October 15, 2012
Grand entrance are just the beginning

Location, Location, Location!!!
8.7
This hotel is fantastic!!! Clean and specious lobby are just the beginning. Helpful and friendly are just what you need to kick off a great holiday. Highly recommended to try out room services, the foods were amazing. Finally you will not be disappointed if you choose to stay at this exceptional hotel!!!
Lee F. Groups Malaysia, October 14, 2012
always stay in this hotel when go macao

good service
7.3
good service , always stay in this hotel when i was in macao...
Sing W. Groups Malaysia, October 14, 2012
Great location but poor service.

Location
6.3
1.room aircond not functioning well. we were sweating when wake up in next morning. maintainance guy did come to look into it. the feedback we got from him was he can't do much because it is centralised aircond. 2. front desk people service is ok but not so friendly. i am not sure if that is macau's culture or not. i found that most of the people there are not friendly.
Celyn H. Groups Singapore, October 14, 2012
Not exactly up to expectations, but accepatable

Clean
6.7
Okay location... but thought that living conditions would be better. Was not expecting to be living in a 3-star hotel despite the description. Hotel is a 10 mins drive away to the ferry terminal, instead of a 15 min walk as described.
Cheng W. Families with older children Malaysia, October 14, 2012
great location

location at the center of the city..walking distance to major casino
7.7
free shuttle bus from the ferry terminal to the hotel.
Ramesh T. Solo travelers Malaysia, October 13, 2012
Decent Hotel

None
6.3
Rooms are very dull and dark, need more lighting. I am a travelling professional, so work desk and chair is important. Hotel should provide these at a cost or free if they wish to.
Restaurant Tip: Service staff need to speak more english !!! Very few staff do and it was hard to communicate to find out simple things.
Ming L. Families with young children Malaysia, October 12, 2012
pleasant stay

great location, friendly staff
7.3
Pocholo N. Groups Philippines, October 9, 2012
Good Hotel

Good location but not so clean
7
Location is good, they have free shuttle service going to the port but not to the airport. Rooms were ok but not as clean. Housekeeping at any time of the day.
Sightseeing/Attractions Tip: Near other casinos and hotels... FREE WIFI!!! :)
Mun W. Couples Malaysia, October 7, 2012
Good location but verify little facilities

Located in the heart of town.
3.7
The room are quite standard but the beds are very hard. The bathroom need to renovate, mold were found surrounding the bath tub. Cleaniless need to be improved.
Travel tip: Taxi are limited in Macau. A lot of time you need to wait for very long to get a taxi.
Ng L. Solo travelers Malaysia, October 3, 2012
great location and comfortable stay

best features of the hotel
9.3
comfortable , big room suitable for 4- 6 person stay at family suite room . easy find the casino , food and many attractive show in casino . shuttle bus free to go ferry terminal and hotel.
Nightlife Tip: if want to gambling very easy to find a lot place hotel casino.

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Customer Reviews - Emperor Hotel, Macau

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