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Emperor Hotel

51 Rua de Xangai, Macau City, Macau

Recent customer reviews

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Very good

7.3

based on 10744 reviews

5666 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10744)
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Ong B. Groups Singapore, June 22, 2013
Nice for Family of Four .... but only if ...

Location, Bed and Easy Transport
6.3
I have no problem finding my way to the airport as the taxi driver was familiar with the hotel name. The check-in reception was rather slow in handling my processing but she was friendly. The room is comfortable except for two things - noise from the air-con and the smell from the bath-tub plastic curtain. Daily room cleaning service is good. It is easy to get a taxi from the hotel but if you are a foreigner and don't speak mandarin or the local dialect, you may need to get assistance from the hotel staff to help you translate. the
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Pueh H. Families with young children Malaysia, June 22, 2013
satisfied

Clean, Nice and central in city
8
is satisfied with service of the Hotel staf is nice
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Kaling M. Couples Hong Kong, June 21, 2013
Affordable room centrally located

Centrally located
6
Comfortable, limited service
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Ng Y. Families with young children Singapore, June 20, 2013
clean & comfortable room

cleanliness, comfortable & serene
7
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Sock S. Couples Malaysia, June 19, 2013
Comfortable, relaxing and fun

Value for money, good location and friendly staff
7
Very helpful and friendly front desk staff
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Annie T. Couples Singapore, June 19, 2013
Bad experience

Nothing to comment.
2.7
On checking in, heard the hotel staff quoting the price to a walk-in guest. The price is what I pay and I have to book one month's advance booking and supposedly at a discounted price. I am really really disappointed. The hotel is under renovation and the whole place and rooms smelt of thinner. Carpets are dirty and in the middle of the day the hotel staff comes knocking on your door wanting to fumigate the room. It made the point that the hotel is really dirty and infested. Very very bad experience in Macau. I was in Macau last November and had a great time. Thinking it worth a second visit. But was I disappointed.
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Yap L. Families with older children Malaysia, June 18, 2013
moderate as transportation in and out is a problem

Fast internet, Cool Air Condition and friendly and helpful housekeeper
5.7
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Frans J. Families with young children Indonesia, June 17, 2013
cheap, nice, comfortable, great location

location, spa, shoping area
9.3
superb, location was great, room was nice and clean, helpfull staff
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Dickson L. Business travelers Hong Kong, June 16, 2013
Relaxing weekend

The room comfort and size
7
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Lui F. Business travelers Hong Kong, June 14, 2013
City Hotel

Located inside the Macau city center, close to the Major Casino, Shopping Centers, and sight-seeing areas
6.3
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