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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9513 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9513)
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Xylene T. Families with young children Philippines, October 23, 2012
Great hotel - very affordable

Good service
8.7
Family Suite of Emperor Hotel is really great. Room was enough for a big family. Restaurant inside the hotel was also good but there were lots of people eating lunch even until 1-2 in the afternoon, we ended eating in the VIP room with no additional charge, though it's not that different with the dining area for all but atleast we wont hear the loud conversations of all the other guests. I have only one comment, not only with Emperor Hotel but as a general comment in Macau. People from that area do not know how to speak in English. You have to do some sign language so they can understand it easily. Had difficulty conversing with the hotel staff in English language.
Travel tip: Hotel is near Wynn Hotel wherein you can watch the fountain show at night every 15 minutes. You can also check out earlier and leave your baggage at the concierge and roam around macau before going to the airport. Or if you wish to go to taipa, macau, you can bring along all your luggaes and leave it at the venetian. From venetian, there is free direct bus to the airport.
John L. Groups Singapore, October 23, 2012
Lovely hotel and good service

Love the bath tub and good Wifi access
8.3
Great stay, spacious room and enjoy your shower in a lovely bath tub. Not much shuttle bus in this hotel but well you can always travel to other bigger hotel for free shuttle bus
Michael C. Solo travelers United States of America, October 23, 2012
Very China Owned Hotel Management

size of room
6
The room size was decent;however, it was not as clean as western-style hotels. The carpet was dirty, and the bathroom was not in very clean condition. I compare this hotel to one you would stay at in China. This has great potential, but the management is definitely lacking.
Andy C. Couples Singapore, October 23, 2012
Great Location

Great location, easily accessible to various places/ tourist attraction
6.3
hotel has a good location. easily accessible to other tourist attraction in macau. there is a 24hrs minimart just right across the road which is very convenient. However the hotel is not very nicely decorated and room looks a bit old.
Arnold L. Business travelers United States of America, October 22, 2012
Great location but small rooms

Service is so so
5.7
The buffet breakfast did not have enough selections, no luggage services, shower to slow, there were not enough light in the room, did not deliver new paper in the room, the and the lobby is clean, lack of ferry terminal transportation,no bell hop to assist with luggage, the price for this type of hotel is a bit high.
Hotel Feature Tip: Royal pacific tower in Hongkong
Kim H. Groups Singapore, October 22, 2012
Great location but not so clean

Great location with reasonable price
8
Location was great but the room especially carpet was not very clean. The lobby and shuttle service can be improved though. Lobby only has two sofas which was always occupied and shuttle service was not efficient like the other hotels.
Hotel Feature Tip: Very close to Wynn and Starworld for Texas Holdem players
Orapin T. Couples Thailand, October 22, 2012
Acceptable quality with this price

Free WiFi
7
Location is in the center city of Macau. You can walk to Senado square and the tourist attractions. Room is not that small but a bit old. Service is good.
Cheryl L. Groups Singapore, October 22, 2012
Nice room, good location

Nice bedroom slippers
7.7
nice comfortable clean room, good location, poor wifi can't connect, no tissue paper, hotel claims it's only available from eleventh storey onwards or something.
Sibin S. Solo travelers India, October 22, 2012
Greaat Rooms and Location

5 -10 mins walk to almost everything
5
It is not the MGM, Lisboa or the Sands but you can easily get to all. Rooms are nice, bathrooms are great. I did not get breakfast included so I do not know how that went. Service at the lobby was average.
Hong F. Families with young children Malaysia, October 22, 2012
Lovely hotel and service with a smile

comfortable and clean
6.7
quite a good hotel , staff are quite helpful and friendly , location was great , center of town , walking distance to st.paul , about 10 min walking , to others attraction just take free shuttle bus from star search hotel , can go to galaxy and venetian hotel .

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Customer Reviews - Emperor Hotel, Macau

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