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Emperor Hotel

51 Rua de Xangai, Cathedral Parish, Macau

Recent customer reviews

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Very good

7.3

based on
10548 reviews

5572 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10548)
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Marc D. Couples France, January 6, 2013
Nice local hotel in the center

Close to biggest casinos and walking streets
8
We stayed there and were positively surprised: free upgrade on arrival, 20 minutes walk from main tourist streets, 5 minutes walking from main casinos, and hotel itself is very clean, nice lobby, efficient concierge and taxi service. The room was very clean and spacious : value for money in Macau!
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Teck L. Families with older children Australia, January 5, 2013
good hotel well located in tst

Location
8.3
Efficient service, decent rooms and a tray of fruit for the second day was a surprise
Sightseeing/Attractions Tip: Well located for sights, food, shopping and base to other places throught MTR
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Donald N. Families with older children Canada, January 5, 2013
Central location

Large and clean room
6
Busy hotel with lots of mainland china tourists,room not ready if you check in early.Limited non-smoking rooms available.
Sightseeing/Attractions Tip: Near by to most Casino around the same area.
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Michael G. Families with older children Philippines, January 2, 2013
Great Location

near grocery stores and cheap but delicious chinese restaurants
8
we stayed in a family room, the room was ok and clean with only bathroom, the hotel was in a walking distance with wynn, starworld, mgm and grand lisboa hotels, so if you like to gamble and at the same time you're on a strict budget on your hotel room, this is the place for you, the staffs are friendly and able to speak and understand english language
Restaurant Tip: try the peking duck at red8 restaurant at Wynn Hotel, definitely worth the price
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Joel H. Solo travelers United States of America, January 2, 2013
Decent hotel walking distance to casinos

Walking distance to casinos, spa inside
7.3
decent hotel. i was satisfied with the stay. it is walking distance to casinos, and getting a cab to and from was very easy.
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Brandi K. Couples United States of America, January 1, 2013
Good location- friendly staff-

Good location; quiet
5.7
This was one of the cheaper deals we could find in Macau- where everything is overpriced. This place incredibly average. The staff are friendly and try to help you best they can. If they don't know English, they will direct you to someone who does for help. The beds are rock hard- typical Chinese beds. For a Western traveler, it's terribly uncomfortable. They breakfast buffet was mostly Chinese options- with a few western options such as undercooked bacon and fake egg omelets- all of it was cold.
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Ng S. Families with older children Singapore, January 1, 2013
Great Location and Great Service

Close to Major Entertainment and Dining Locations
8.3
the hotel provided excellent service from check-in to check-out. though they must be extremely busy during the period of our stay, the reception and concierge staff were always helpful in providing directions to the places we wanted to go. on one ocassion when we had a problem with the beddings, the room service crew also surprised us by having the bedding changed in less than 5 minutes. very impressive for a first-time visitor to macau. i just wish they provided more convenient shuttle services ferry-to-hotel and airport-to-hotel (which they currently don't).
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Lian K. Couples Malaysia, January 1, 2013
nice clean hotel in town

within town
7
nice hotel. but need to give the chinese name of the hotel as we had problem with the taxi driver who does not know where is Emperor hotel and we forgot its Chinese name. a MOP20 taxi ride ended up in a MOP40 taxi ride as the taxi driver took us to the wrong hotel. the hotel is nicely located within town.
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David R. Families with young children United Kingdom, December 31, 2012
Good location, but beds and pillows hard

Walking distance of many casinos
5.3
we were unlucky enough to arrive on the coldest day in december, so room was very cold. bed was hard, so were pillows. not many western dining options. easy to walk to casinos, short taxi ride to main areas and ferry. enjoyed the old historic part of the city, and macau tower.
Sightseeing/Attractions Tip: St Pauls ruins and surrounding area is a must see.
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Shingyoon H. Couples South Korea, December 31, 2012
Great location but the room is not clean/cozy

Easy access to the good casino
4
The robby is crowd and counter person is not kind. The room is big enough but the bed is too hard. The bath looks old and shower pressure is not strong enough.
Travel tip: The robby is crowd and counter person is not kind. The room is big enough but the bed is too hard. The bath looks old and shower pressure is not strong enough.
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