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Recent customer comments

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All reviews (10807)

Business travelers (1199)

Couples (3494)

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Families with older children (1011)

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Very good
based on 10807 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 YUN L.
December 17, 2012
Comfortable for couple
Good location
Emperor Hotel is located at Macau City. Can easily find varieties of food at nearby area. Walking distance to New Lisboa. Hotel staffs are friendly, you can get lots of hot spots information from the staffs as well. Take bus or taxi to Cotai is easy. We like it.....

6.3 CHUA H.
December 17, 2012
walking distance to attraction.
Breakfast is the same everyday. Imagine having the same breakfast for six days! Makes you no mood to eat. Hotel room toilet bowl choke, got to get staff to clear. staff is polite. Overall okay.

7.7 Yu L.
Hong Kong
December 24, 2012
Easy access hotel with reasonable price
Easy access, cheap, clean
The location is good, easy accessible to tourist spots and bus. The room is clean and tidy though old fashioned.

6 Gavin M.
December 24, 2012
Great Location
I was only in Macau for a 3 night stay spending really no time in my hotel other than to sleep. I found the Hotel to be visibly on the unclean side and the room was just a room. For the price there are other Hotel I will book next time I think.

6 woo M.
Hong Kong
December 23, 2012
I am booked the DLX room . But quiet small and very smokey smell. Must be changing to non smoking floor

6 Michael E.
United States of America
December 16, 2012
A comfortable room .... Not much else!
Room was comfortable ... With no real restaurant or bar/lounge or exercise facilities!
Breakfast was ok....served as a buffet in a large meeting/banquet there is no restaurant in the hotel....nor a bar/lounge or any exercise facilities. Our room has a wonderful view of the backside of an older and taller apartment house.

6.7 Mei T.
December 18, 2012
Good Location
Good Location
Good location and worth for the price we paid. But there is renovation works besides the hotel so a bit noisy.

6.3 Sudiono S.
December 15, 2012
Big rooms but run down
family suite accommodate 2 adults and 2 children comfortably, separate room for parents, central location
Hotel is a bit run down. worst is we were allocate a smoking room. the smell is terrible. even the beds smell. For non smokers, please request court non smoking room in advance. otherwise the location is quite central.

8 kwanyan C.
December 23, 2012
Value for Money with the Location and Condition
Family Suite is good for our family trip but the only inconvenience is the suite only provide with one bathroom. It take turns to take bath etc....., we are satisfied with the staff & cleanliness.

6 Valentine H.
December 22, 2012
Nice Average Hotel
Had a pleasant stay here. Hotel location was central and getting around was convenient. Hotel itself was average; staff average, room average, cleanliness average, comfort average; basically your average hotel with no real outstanding feature in any area. Room size decently average...