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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 10197 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10197)
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Kim F. Business travelers Malaysia, June 28, 2012
Small rooms and old

Location
5.3
The rooms were a bit dim and furnishing looks old. Do not have a great view. As I booked the 2 nights separately, they insisted I had to pay extra 100 bucks to maintain same room otherwise I have to checkout and checkin again into a different executive room..which was not in the spirit of customer service. After all it's the sampe executive room standard. Lack of warmth and personal touch in the service. Location wise was pretty close by to casinos and restaurants.
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Daphne N. Business travelers Singapore, June 28, 2012
Nice hotel located at a convenient location

Friendly hotel staffs
8
The hotel is located at a convenient location where food and transportation is easily accessible. The hotel staffs were polite and made my stay a comfortable and enjoyable one. The room was clean and I had a special liking for its bathroom design. Nice dainty hotel that is highly recommended for its inexpensive rate.
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Emileen C. Families with young children Malaysia, June 27, 2012
Good location & spacious room

Rooms are relatively spacious
7
hotel location is good. even though shuttle bus service is not that fantastic but due to the proximity to few other big hotels, there are other shuttle bus services available. it's rather convenient as it's also within walking distance to the senado square, or other local eateries. it's a hotel without casino, thus suitable for young children.
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Sueing C. Business travelers Singapore, June 26, 2012
comfortable room size and facilities

value for money
8
It is fairly central locaction, with fairly good looking lobby. If more lounge seats could be added in the waiting area would be nice
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Mawarwati A. Groups Indonesia, June 26, 2012
Good hotel with excellent service

Value
8.3
good value. friendly n helpful. staffs are very helpful indeed. excellent guidelines given for my planned trip to shenzhen and guangzhou. if not for their advice i would be conned at destinations!! the staffs even offered good plans for my sightseeing according to my limited time stay. bravo!! they speak basic english , enough for communication .
Sightseeing/Attractions Tip: Convenient for sightseeing n shopping.
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Edie W. Solo travelers Indonesia, June 26, 2012
Great hotel and location

Not too exspensive for 4 star hotel
7.7
This hotel is in the centre of city, 3 minutes walk to wynn casino. The room is good and clean
Sightseeing/Attractions Tip: The bus is all for free and the taxi fare is cheap
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Joyce N. Couples Singapore, June 25, 2012
Cheap, clean, free wifi hotel

Near to other big hotels like grand lisboa, starworld etc
7.3
Cheap and clean hotel. Bed is a bit too hard and pillow is not really soft. No free transportation provided.to and fro. No free breakfast. Good thing is there's free wifi.
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Lim P. Couples Singapore, June 25, 2012
Normal hotel

location
6
Was given free upgrade to the executive room. Hotel room is clean. 15min Walking distance to attraction. Very near to casino. the hotel shuttle from ferry terminal is not easily located. No hotel staff was there to direct us. We have to wait at the terminal, running up and down the whole stretch of the bus terminal to find the hotel bus. We waited for more than half an hour just for the 5min ride to the hotel.
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Chet Y. Solo travelers United States of America, June 25, 2012
The room is very nice just the right size.

Very close by Wynn casino for poker. Free breakfast
7.3
Thebstaffs are very helpful. The front desk service with smiles.
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Huang W. Couples Taiwan, June 24, 2012
An ordinary hotel but good location

Good location in old Macao downtown
6.7
walking distance to most of attractions in downtown macao. the hotel in neighborhood as wynn or star world provide free shuttles to taipa. service was average and room was a bit outdated but it's clean at least. recommend this hotel to those who just need a place to crash at night.
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Customer Reviews - Emperor Hotel, Macau

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