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Emperor Hotel

51 Rua de Xangai, Cathedral Parish, Macau (Show on map)

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Area: Cathedral Parish Number of Rooms: 390

Recent customer reviews

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Very good

7.3

based on
10548 reviews

5572 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10548)
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Alice H. Solo travelers Hong Kong, June 6, 2015
Just a 3 stars hotel

Convenient , clean , with wifi
5.3
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Katherine L. Business travelers Hong Kong, June 5, 2015
bad experience
4
the hotel room is small, some of the wall gets mold and the carpet is very dirty, the corridor is full of smoking smell even it is non smoking area. And don't expect late check out can extend to 2pm or 3 pm, 1 pm only. Overall, my comment is: i won't visit this hotel again.
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Andrew L. Families with young children Malaysia, June 5, 2015
Big Room, great location & Helpful Staffs

The hotel location just near to star world casino, got free shuttle bus from/to outer ferry terminal, helpful front desk staff.
8
Hotel room with big space, clean & inclusive of free WIFI, walking distance to the nearby big casino like Star World, Lisbon, many Chinese Restaurants down the hotel street. Got bus stop nearby but not all buses stop there...Overall, good stay!!
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Lim P. Couples Singapore, June 3, 2015
not happy with the charges impose for the water

locolity, clean.
5.3
i think they should not charged us the mineral water which is $15 per bottle. most hotel will give 2 botttle free of charge. no free buses to airport and gong bei
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Tan S. Solo travelers Singapore, May 31, 2015
Macau

Location, Staff Attitude and Comfort
7
I have been to Macau quite a number of times and i like to stay in different hotels to experience. Emperor Hotel is located near to many hotels. So getting around in the nearby hotel shuttle buses is not an issue. The check in process is fast, the staff took around 10 minutes to process. Room is clean and the basic stuff like water, security box and toiletries are provided. The WIFI service is quite bad, as it takes quite a while to get connected. Another downside is, i wanted to get laundry service. The laundry form mentioned if i send in before 10am, i will be able to get it back by end of the day. But when the staff came to collect, she told me i could only get it back the next day evening. So it was a bit disappointing. Usually i dun dine in at the hotel restaurants, so there are a lot of eateries nearby.
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Kin S. Business travelers Malaysia, May 29, 2015
Emperor Hotel Macau

Nil
3.7
The check in took very long and the non smoking room still have very strong smoke smell.
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Mei Y. Groups Malaysia, May 28, 2015
GOOD LOCATION, VALUE FOR MONEY

LOCATION,PRICE
8
just nice
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Patrina N. Families with older children Hong Kong, May 28, 2015
Great location with reasonable price

Reasonable price
8
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Jz Z. Solo travelers Hong Kong, May 28, 2015
Great value hotel

free wifi, easy to find, shower facility
7.7
short but good experience
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John S. Solo travelers Australia, May 26, 2015
Emperor rules

Breakfast breakfast breakfast
8.3
Pleasant and relaxed
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