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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9293 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9293)
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Sergey S. Couples Germany, February 27, 2012
Emperor Hotel

good value for money
6.7
Rooms look very aged. We got very noisy neighbors, though a call to the reception happened to solve the problem.
Peter I. Groups Australia, February 27, 2012
Very run down hotel

location
3.3
Hotel needs to be refubished, very tired looking and executive suites very small
Chao G. Couples United States of America, February 27, 2012
nice hoel

location
7.7
theis hotel located in the center of the city, room is very clean and the breakfirst is very good, I would come back and stay at this hotel again.
Loreto J. Couples Philippines, February 26, 2012
Okay for a quick stay but not more than 2 nights!

Big rooms, friendly housekeeping staff
5.7
While the front office staff are helpful and nice, they could use a little happy face sometimes. They tend to be sour-faced and likes to chit-chat with each other, either training a junior staff or something, instead of fast-tracking the check-in/out.
Restaurant Tip: Awful food! You're better off at a cheap fastfood place than their dimsum bland restaurant at the 1st floor.
Leonides R. Families with older children Philippines, February 26, 2012
Very nice hotel with polite English-speaking staff

The rooms are well stocked and clean.
7.7
it would have been a lot more enjoyable if they have wifi at the hotel lobby.
Restaurant Tip: There are nice little restaurants nearby where you can get a taste of authentic Macau cuisine.
Benjamin S. Couples United Kingdom, February 26, 2012
Good all round

Location, sofas
7.3
room was a great size, the bed was a little hard as per the usual in china, but better than expected. the sofa's in the room were amazingly comfortable though! the tv was a disapointment. decent size, but the channel selection was just regular cable - and more than half of the channels were 'scrambled'. was expecting more of a on demand set up. the bathroom was a good size, with a separate shower and bathtub. the shower was a big, the bathtub small which was kind of a shame. there also wasn't a full room service - just overpriced alcohol and a cup of noodles. cheaper to go to the 7/11 or small grocery store just around the corner location wise - it was easy to get a cab anywhere in decent time and not too expensive. the wynn and mgm are close by.
Jose A. Business travelers Philippines, February 26, 2012
Great location

Executive rooms are great! Very clean
9
The location is great. Rooms are clean and i was surprised when I saw the pillows are ipod ready. :D internet is very fast and for the business room, they provide you a desktop computer and also the room has an LCD TV and plenty channels. :D
Corinna C. Solo travelers Singapore, February 24, 2012
Decent hotel at good location

location
6.7
Hotel location is very central - near restaurants, convenient for shopping and good for casino hopping. Room is good size and clean. The non-smoking rooms always seem to run out first. Front-desk staff could have been more helpful.
Chui M. Couples Malaysia, February 24, 2012
great location and the room is clean

hotel location
6.7
is very good location at this hotel but the staff not very helpful .. when we going to ask something about the way ,, he didn't talk more ..
Sightseeing/Attractions Tip: near the all attraction
Hong H. Couples Singapore, February 24, 2012
Value for money for travellers with budget

I stayed 4 nights at the executive floor. Room is spacious and clean.
7.7
location is accessible to places of interest like senado square, fisherman wharf , many casinos are within perimeter. there are many food outlets and convenient stores within walking distance to the hotel. one suggestion, front lobby may have to put up more seats for guests who are waiting for rooms when checking in. need to improve on breakfast menu, add in more variety and taste.
Restaurant Tip: Basically, if you are eating out in any of the restaurant do tell the waitress/waiter to have your dishes cooked with less salt and cooking oil.

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Customer Reviews - Emperor Hotel, Macau

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