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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9970 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9970)
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Christopher S. Business travelers United States of America, August 6, 2014
Beware of the room pictures
4.3
Let me start off by saying, I chose this place as the pictures looked very well for the price. Could not go wrong right? Breakfast and executive room on executive floor. Right? Wrong! First when I checked in, the staff said there are no more king bed and that I needed to take what's left over, two single bed room. So I declined and kindly asked for a king bed. They advised they will give me a same size room with king bed but I had to pay more. I complained that when I booked the room, it was for a choice between the two. But the hotel staff basically said take it or leave it and I cannot cancel. So I ended up paying more for the room. Fair enough...times are difficult so why not. So, if gambling, drinking is your fling, this hotel is for you, otherwise STAY clear of this hotel especially if you have kids.
Shirley M. Business travelers Hong Kong, August 5, 2014
Rooms need refurbishment!

Location
5.3
This hotel cannot be rated as 4 stars. The only thing good about this hotel is its location. When I booked this hotel, the information section shows that the hotel was recently refurbished in 2013 but it does not deliberate the whole fact that only certain executives suites were refurbished. The hotel lobby is decent and the staff are friendly and polite. But the rooms are just clean enough for the bedding and bathtub so that you cannot complaint. The room I stayed at was on the non-smoking floor but I did see cigarette burn and ashes marks almost everywhere on the carpet on the corridor and ALSO inside my room. The ceiling of the bathroom is not clean at all, molds are here and there. I'm willing to share the pictures and these issues should disqualify its 4 star rating. I will not choose Emporer next time if their rooms stay the same.
Ming K. Business travelers Malaysia, August 5, 2014
Nice Clean Good

Near Famous Casino
7
Very Nice. Cheaper than other Good Hotel and Near to all good casino
Hau K. Business travelers Hong Kong, August 5, 2014
A comfortable hotel

Clean & tidy, convenience, reasonable price
7.7
Man N. Couples Hong Kong, August 3, 2014
Average hotel

location, clean room, wifi
7
Dooho K. Solo travelers South Korea, August 2, 2014
loose response, but not bad condition.

clean room, calm, easy to move other place
7
not high class hotel but not bad. clean room and reasonable price and easy to move other place. Many local restaurants around there, It was most attractive that i expected. Who want Playing casino games can enjoy at near Lisboa casino or Wing casino. Here around many Small shop and mini super. easy buy something you want.
Sawarut B. Business travelers Thailand, August 1, 2014
clean room and place

clean room, easy to go and good enough food
6.7
Nelly T. Families with young children Indonesia, August 1, 2014
big room, good staf

near city, nice room, good facility
7.7
Recommend from agoda, from fren, low price
Nabun T. Families with young children Indonesia, August 1, 2014
Good and value of money

friendly staff , clean , fast check in
8
Nice Stay . City Centre
Lim T. Solo travelers Malaysia, July 31, 2014
nice room

good location, nice room & reasonable price
6.7
- room condition good - good location - reasonable price - staff attitude not good (this is important for hotel)

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Customer Reviews - Emperor Hotel, Macau

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