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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9421 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9421)
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Alfred K. Couples Malaysia, February 14, 2012
clean and comfortable room

great location in the city centre. The hotel provide free shuttle bus service for their clients between the hotel and the Macau Outer Harbour.at evry 20 minutes interval.
7.7
The room is spacious and clean. Free internet connection in the room.The bed is comfortable that mke me feel like home. The front counter staff who check-in our stay is polite and service with a smile.
Travel tip: You can hop on any free shuttle bus service provided by major hotel in macau to roam around or going to casinos in the Taipa area.
Alfred K. Couples Malaysia, February 14, 2012
great location and clean hotel.

The room is spacious and clean. Friendly staff and good reception service .
9.7
the hotel is centrally located in the city. modern facilities and room comfort. pulic transport is easy everywhere. the hotel provide free shuttle bus service(5 min distance) to and from the macau outer marime harbour(ferry service plying fuyang shenzhen and kawloon/hong kong routes).
Sightseeing/Attractions Tip: Just walk to the nearby Lisboa hotel,enter through the casino. The staff will give you a complementary bus ticket to the Macau Outer Marine Harbour for trnsit and you can choose to embark other casinos free shutle bus services like the Venetian, Galaxy.
Alfred K. Couples Malaysia, February 14, 2012
great location and mordern amenities

The room is spacous and clean. Comfortable bed. . Free welcome fresh fruits.
8.7
We are on a one night stopover stay, The breakfast varieties is average. The mattress is sofe and comfortable. Modedrn facilites with good internet connection in room.
Sightseeing/Attractions Tip: Macau is gambling paradise. Don't miss you luck at some of the reputable casinos lkie the Venetian, Galaxy, Lisboa and the sands. Easily hop on free shuttle bus service to the casinos
Alfred K. Business travelers Malaysia, February 14, 2012
Great Loaction and service with a smile

A nice and clean hotel in the Macau City.
8.3
we are given free upgrade from executive to suite room. the room is spacious with a living room. the room is clean. the mattress is comfortable to sleep on. free welcome fresh fruits. high speed internet connection in the room. spacious bathroom. the breakfast is average.
Desmond S. Couples Singapore, February 13, 2012
Great Location but small room

Location is Good
7.3
Everywhere is 10 mins away (i.e Fisherman's wharf, Grand Lisboa, Wynn, MGM etc.)
Sightseeing/Attractions Tip: Wear a pair of good walking shoes. You going to need it. Checkout the old fortress too.
Morhan H. Couples Indonesia, February 13, 2012
Good Location at the heart of City

Nice building
7.3
Only one thing is Check in time should be changed at least 12.00 guest can be check-in not until 14.00pm.
Kok S. Groups Malaysia, February 13, 2012
Location is considerable

Nearby casinos
5.7
Location nearby casinos. But can't find the shuttle bus to and fro the hotel. The breakfast choices is not as many as expected which may not worth. The room is comfortable however the free wi fi is wired so not manage to use.
David B. Families with older children Canada, February 12, 2012
Way to Chinese for Westerners

Close to Casinos
3.3
the room was very small, hard bed, and bathroom shower was too short for westerners taller than chinese people. ok for a one time, but wont be back.
Sightseeing/Attractions Tip: Close to Casnos
Lena L. Couples Singapore, February 11, 2012
Forgettable.

Average Location, 3-star standard, 3-star value
4.7
after reading the reviews on trip advisor, i had higher hopes than what welcomed me. it's true, the shuttle bus from the ferry terminal was not easy to locate. luckily i spoke the local language so i took the shuttle to landmark hotel and just walked to emperor instead. they are just one street apart. agree that this hotel is tailored more to chinese tourists and not so much to english-speaking-only tourists. not because the staff was unhelpful, (their lukewarm service are the same to everyone) but because the whole area predominantly caters to night gamblers and sauna customers, either locals or chinese. but if you can understand and speak chinese or cantonese, then this location is fine. the hotel is safe, rooms are tolerable. just imagine a b'n b in europe but with more modern locks, lobby, corridor and a safe in the wardrobe. there is nothing to hate, but there is nothing to like either.
Warlito Y. Groups Philippines, February 10, 2012
Ideal Location. Service improved since last visit

Strategic location. Spacious rooms.
7.7
Service improved with English Speaking staff available unlike my previous stay where there was no English speaking staff and communication was really down to sign language.

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Customer Reviews - Emperor Hotel, Macau

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