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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
10020 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10020)
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Cheng C. Solo travelers China, April 11, 2012
service ok location

Location
7.7
close to pier. Nearby has lots of casino and hotels. Breakfast is western buffet style and qulaity is O.K.
Qiu X. Solo travelers China, April 11, 2012
服务一流

位置优越
10
酒店地理位置优越,位于城市的市中心,最繁华的位置,去到哪里都很方便,离各个旅游景点都很近,到达吃东西的地方也很容易,总的来说,物有所值
Tan C. Couples Malaysia, April 10, 2012
Location near to most casino in Macau.

Location
6.3
I like the casino nearest to the hotel like casino Lanmark because of low table limit for all the games and many table provided for us to enjoy.
Restaurant Tip: Hardly to get the delicious food near to the Hotel.
Man F. Couples Hong Kong, April 9, 2012
Good Location Hotel

Good location
7
Clean and good place to stay But the service not professional, they will give you wrong information that the snacks and drinks in the room are free but actually you need to pay
Sek K. Groups Malaysia, April 9, 2012
Great Location For Those Who Likes Casinos

Surrounded by casinos, Nice breakfast, Friendly staff
7.7
the hotel location is good, very near to many casinos in macau island. however, it does not have shuttle bus service to many of the attraction points in macau, such as senado square, fisherman’s wharf and the casinos at taipa. but luckily, from this hotel, you can walk to star world and pharaoh’s palace, and from there you can take free rides to other casinos. just need to take note that this walking distance will not so comfortable for elder peoples. breakfast is nice and can suit most of the tourists from different ranges of age. no free wi-fi service from the room. if you want to have wi-fi, you need to stay in the hotel lobby area. counter staffs are friendly, answered my questions patiently.
Sightseeing/Attractions Tip: walking distance to star world casino and then take bus to galaxy casino. from galaxy casino, take free bus to city of dreams casino and venetian casino. from hotel, you can walk to pharoah's palace casino to take free shuttle bus to fisherman's wharf. if you want to go to senado square, have to take public transport, so be prepared to standby with some small coins.
Yang M. Couples Taiwan, April 8, 2012
Frustrated Communication

location
4.7
It was late when we checked in the hotel. Due to whatever reason, I could not find or remember where did I keep the breakfast coupon. I immediately called the front desk and explained my situation. I expected a warmth reassurance that we could still enjoy the hotel breakfast service. However the hotel staff replied impatiently that there was nothing they can do but required us to pay for the breakfast because "it's the rule without any exception." I wonder what does "customer satisfaction or consumer-first business" really mean to the hotel management?
Jing C. Groups China, April 8, 2012
Clean room and convenient location

It is ten minutes' walk from Lisboa Hotel and I love the clean and comfortable room. The breakfast is great.
9.3
i think it is a wise choice for me to pick up this hotel. the free shuttle bus is available almost every half an hour at the macau-hk ferry terminal and 10-minutes' drive to get to the hotel. the room is clean and neat. the price is also not bad for a three-star hotel with 15% discount. the area is pretty downtown and close to the grand lisboa hotel and casino surrounded by other large casinos also. the breakfast was included, with a variety of choices. however, the restaurants nearby are just fine.
Geoffrey T. Couples April 8, 2012
nice location

in town area
6.7
good location, small hotel but worth for money not suggest single lady walk alone at nite
Nightlife Tip: casino around,
Chu H. Couples Malaysia, April 8, 2012
Great location

Great location
6.3
location is great and one can access anywhere by free shuttle from nearby hotels and public bus. with this price, one shall expect a cleaner room. dust is easily seen on furniture and the room looks a bit old. some receptionists are helpful but some are not and rude. the room comes with free simple breakfast for 2.
Sightseeing/Attractions Tip: One can either take free shuttle from big hotels nearby (10mins walk) or public bus (5mins) to tourist attractions. Macau is very small and transportation is not a problem at all.
Mutya C. Business travelers Philippines, April 8, 2012
Nice hotel

very good location, great room, nice amenities
8
very nice hotel, service is very good, room is very clean and big

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