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Very good 7.3
Based on 10985 reviews

Recent customer comments

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Very good

based on 10985 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.4
  • Food/Dining 6.4

Ming T.
Hong Kong
January 07, 2016
good location, free additional bed,
good location, free additional bed,
Good things : good location, near to the old town and casino, free additional bed, Bad things : room has a bad smell, poor wifi connection, no shuttle bus available from the port

Yohnny M.
January 07, 2016
Location near the shop
Surrounding by the shop,near by go to Ferry terminal and some others big hotel
Confortable and convenience

United States
January 06, 2016
Expectation not Met
Free Snacks, Water.
The Room smelled of Smoke, including the bed linens. We order a Suite with Four Beds and got a King and two twins. Breakfast Buffet was included but because we had three beds we only got 3 tickets. The Bathroom's grout was turned black because of mold. The Carpet was filthy, which could be why they had slippers included in the room. The constant smell of smoke coming in from the vents was irritating our lungs.

Jocelyn Y.
January 05, 2016
Good hotel in Macau city
Generally ok due to the good central strategic location. However, staff performance needs improvement in English and they are not friendly.

Tracy L.
New Zealand
January 05, 2016
Perfect Location
Location Comfort Service
The Emperor Hotel is perfectly situated about 5 minutes walk from the Lisboa, Wynn, MGM Grand and Rio casinos. My room was very comfortable, quiet and clean. The service was efficient and very friendly and the staff spoke excellent English. On the same block are several cheap, clean and friendly local-style restaurants which I recommend - just ask for an English Menu if you don't understand Chinese! Guests to the restaurants were also helpful at translating. I found walking around at night was safe as the streets are well-lit, there are plenty of people about and it is therefore very easy to avoid trouble and danger. I would definitely stay there again.

January 04, 2016
Centrally loxated
Shopping , eatery & money changer
Only problem is we are unable to check in and have to come back after 2pm

January 03, 2016
Location , Friendly staff, affordable
Location , Friendly staff, affordable

January 03, 2016
My Feedback!
Cleanliness, provide good front desk services.
The only complaint is the WIFI suck!! Either slow or cannot be used at all especially at night!

Faith A.
January 03, 2016
Perfect Location
Location, price, comfort
Will definitely recommend to others

Faith A.
January 03, 2016
Centrally located
Price, location, comfort
Satisfied customer