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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9328 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9328)
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Geok T. Couples Singapore, December 18, 2011
Big rooms

Big rooms, comfortable beds and clean room
8.3
room is nice and big, with ample of space for 2 ppl. breakfast buffet however is a bit disappointing, with limited selection. there is free internet to use at level 1. you can get free shuttle bus from holiday inn just near by, or take the star world shuttle and walk. its very near
Maria L. Business travelers Philippines, December 17, 2011
Comfortable and Decent Rooms

Breakfast Buffet is not impressive
6
stay was pretty okay. staff is very accommodating especially the filipino staff. however, if you happen to talk to the local staff, language barrier is the biggest problem.
Tingting W. Families with young children China, December 17, 2011
Big rooms with good location but poor window views

Good location, very big rooms
8.7
It is located very near to the casinos in the area and walking to the famous Ruins of St Paul's only takes 15 mins. There are also a lot of cheap restaurants nearby of different cuisines. The hotel rooms are much bigger than expected but look a little old. The view out of the window was only old apartment blocks, but overall the hotel was nice.
Sim S. Families with older children Singapore, December 16, 2011
Big room, great location

Big room
7
Good location near other casinos. There were many restaurants around the hotel, 2 supermarkets and shops. It's also within walking distance to MGM Hotel which provide free shuttle services to many places of interests. The room is surprisingly big with two super single beds for a family of four. The hotel staff are friendly and are able to speak simple English. They mainly converse in Cantonese. Room service can be improved further.
Jeremy S. Couples Singapore, December 16, 2011
Good location and clean rooms.

Good location, clean rooms and toilets.
8.7
Everytime when we're in Macau, we will stay at Emperor Hotel for their convenient location. They are considered value for money as their rooms are rather spacious and most importantly, very clean. Only slight negative point would be their very hard bed.
Li P. Groups Singapore, December 16, 2011
Hotel with strategic location with helpful staff

Good food nearby, Good accessibility to many places, very convenient. The room is really clean too.
8
The hotel provides clean rooms. I've requested for non smoking floor so I was glad that the air was fresh. The room was big and nice, fully equiped with mini fridge, and safe. There were many tv channels too. Most importantly, this hotel has a strategic location so even one takes taxi from the hotel to certain places in Macau, the fare wouldn't be too steep. The most expensive fare is roughly about $50 hk dollars( about less than $10 sing dollars). The hotel is really near to the habour towards hongkong and zhuhai customs but of course taxi is still needed. The surroundings of the hotel- good eating joints which open 24 hours, 24 hr money changer and convenience stores. There are also mid range price kinda of shopping malls around there. As Macau is well known for casinos, it is also an experience to visit a casino when one is there. This hotel is only a stone throw away from big casinos like grand lisboa. Of course there are bigger ones like Venetian and galaxy but taxi is needed. A recommendation for Macau goers, do take some time to watch the show- the house of dancing water. Really an experience!
Tze S. Groups Malaysia, December 15, 2011
great location and clean room

great location and clean room
8
great location and clean room food store and supermarket is just nearby
Tay S. Business travelers Singapore, December 15, 2011
Nice hotel with good service

Great location, within walking distance to major downtown casinos, clean room and free internet
7.7
i did not get my request for non-smoking room when check in as none was available. however, the staff made arrangement to change the room on the next day. the housekeeping staff also attended the safe box problem promptly when i found it was not working. the room was cleaned up everyday. there is also free internet in room with rather good connection, although no wifi. overall, a good place to put up in macau if you just need the basic hotel facilities.
Lim K. Groups Malaysia, December 15, 2011
Great location

Just few minutes walk to Lisboa Hotel n bus terminal
7.7
Major sightseeing places are around the hotel, by walking distance can reach bus terminal n casinos.
Sightseeing/Attractions Tip: Major sightseeing places are around the hotel, by walking distance can reach bus terminal n casinos.
Aulia S. Couples Australia, December 15, 2011
its a 3 stars hotel!!

Close to restaurants and casinos
2.7
showing a 4 stars hotel when its clearly a 3 stars hotel! i know this because there's the hotel rating in the room's wardrobe. adding to our disappointment, was that we were given a twin bed on our honeymoon! i asked for a room change but they immediately tell me that they are full, without even checking their computer!! that is downright rude to me and not even offer an apology. plus the room is dirty with numbers of huge stains on the carpet. shameful.
Hotel Feature Tip: Don't waste your money here, spend it elsewhere where they are an actual 4 stars or above hotel!

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Customer Reviews - Emperor Hotel, Macau

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