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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390

Recent customer reviews

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Very good

7.3

based on
10549 reviews

5573 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10549)
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Perng J. Couples Singapore, May 5, 2012
Overated hotel with inadequate staff

Near the major casinos
4.7
I was really disappointed with this hotel. Firstly, this hotel was rated as a 4-star but really, it's nothing more than 3-star. In fact, there is an official certificate (found in the room) issued by the Tourism board of Macau that says so. The hotel is not as "new" as you see in the photos. I got an executive room which was dimly lit and smelled of cigarettes. By the way, the hotel breakfast was very basic and there is only one counter for check-out.
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Victor L. Business travelers United States of America, May 5, 2012
hidden away, but good location

Location
7.7
Great location and service was pretty good. The location is near Holiday Inn towards the Wynn so it is a pretty prime position if you want to be on the Macau city side. It is a little hidden because it is not facing on of the main horizontal streets in Macau but when you find it, it is like a little gem. The service was pretty good and most of the hotels in Macau of the same level are not as good. They treated me like they appreciated me business. The rooms are pretty clean although the carpet is a little dirty and even the non-smoking rooms smell like smoke. Also Free Wi-Fi is a plus that many of the hotels in this class do not have, to me this makes a huge difference. The bathroom has a window so you have a full view from the bedroom of the bathtub and shower but not the toilet.
Sightseeing/Attractions Tip: Right around the corner from Holiday inn if this is a location you want to be in. It is a little tucked away because it's lobby is open to one of the side streets in Macau city and not the main (horizontal/east-west) roads.
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Joselito G. Families with older children Philippines, May 3, 2012
Great location!

Convenient.
8.3
would have wanted to keep track of my nba teams' games
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Liew L. Couples Malaysia, May 3, 2012
Great hotel but not good location

room is big and clean
5.7
The hotel is quite old but its nice and clean, room is quite big. Everything is nice for me just the location got a bit problem. i spent some time to search the hotel because its not facing the main road.
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Ng S. Couples Malaysia, May 3, 2012
fell comfortable

the room is comfortable
4.7
its quite good,but have no transport from airport to hotel,overrall is ok..staff attitude ok,the room is clean,wil recommand to my friends
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Chee K. Couples Singapore, May 3, 2012
good central location

location, easy access to casinos.
7.3
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Chui F. Families with young children Hong Kong, May 1, 2012
Great location but small rooms

Many casinos and restaurants around hotel
4.3
Hotel rate is charge too much for only 3 stars hotel during the Public Holidays, not much facilities for kids but located in downtown.
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Wee S. Groups Singapore, April 30, 2012
Conveniently located

Location
7
This hotel is in close proximity to major casinos like Wynn, MGM & Galaxy. There are abundance of food places scattered around the hotel area. If you want to visit tourist attractions, taxis are easy to catch and not too expensive.
Restaurant Tip: Do not have breakfast in the hotel, venture out for a local meal instead.
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Thomas K. Solo travelers United States of America, April 29, 2012
Not at all worth the price

Location
4
Was very disappointed in this hotel when I stayed back in April. Most hotels were booked in Macau at the time so I settled on this place, pictures online made it look decent. The rooms were old, dirty and very small. The bathroom was especially small. The first room they wanted to put us in was so bad that we talked them into allowing to stay in a room that they claimed had been recently renovated. It wasn't that much of a step up. Also, in the middle night someone opened up our door and was screaming something in Cantonese, seemed like they were looking for someone. Never had this experience in a hotel before. I would never stay in this place again, especially because of the value you get for your money. The only redeeming quality was that the location was very good.
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Sim K. Couples Singapore, April 28, 2012
Central location to casinos and sight-seeing.

Central location. Many food-joints nearby. Accessible to big casinos.
7.3
The hotel is within walking distance to big casinos like Wynn, MGM, starworld. There are many food joints and cafes near the hotel. There's even a bath tub inside the room itself. You can take the free bus shuttle at the landmark hotel besides to places like fisheman's wharf and Babylon casino. Every is convenient to get to via the free shuttle buses provided by the casinos.
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