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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
10050 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10050)
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Hau K. Business travelers Hong Kong, August 5, 2014
A comfortable hotel

Clean & tidy, convenience, reasonable price
7.7
Shirley M. Business travelers Hong Kong, August 5, 2014
Rooms need refurbishment!

Location
5.3
This hotel cannot be rated as 4 stars. The only thing good about this hotel is its location. When I booked this hotel, the information section shows that the hotel was recently refurbished in 2013 but it does not deliberate the whole fact that only certain executives suites were refurbished. The hotel lobby is decent and the staff are friendly and polite. But the rooms are just clean enough for the bedding and bathtub so that you cannot complaint. The room I stayed at was on the non-smoking floor but I did see cigarette burn and ashes marks almost everywhere on the carpet on the corridor and ALSO inside my room. The ceiling of the bathroom is not clean at all, molds are here and there. I'm willing to share the pictures and these issues should disqualify its 4 star rating. I will not choose Emporer next time if their rooms stay the same.
Man N. Couples Hong Kong, August 3, 2014
Average hotel

location, clean room, wifi
7
Dooho K. Solo travelers South Korea, August 2, 2014
loose response, but not bad condition.

clean room, calm, easy to move other place
7
not high class hotel but not bad. clean room and reasonable price and easy to move other place. Many local restaurants around there, It was most attractive that i expected. Who want Playing casino games can enjoy at near Lisboa casino or Wing casino. Here around many Small shop and mini super. easy buy something you want.
Nelly T. Families with young children Indonesia, August 1, 2014
big room, good staf

near city, nice room, good facility
7.7
Recommend from agoda, from fren, low price
Sawarut B. Business travelers Thailand, August 1, 2014
clean room and place

clean room, easy to go and good enough food
6.7
Nabun T. Families with young children Indonesia, August 1, 2014
Good and value of money

friendly staff , clean , fast check in
8
Nice Stay . City Centre
Lim T. Solo travelers Malaysia, July 31, 2014
nice room

good location, nice room & reasonable price
6.7
- room condition good - good location - reasonable price - staff attitude not good (this is important for hotel)
Lam W. Couples Hong Kong, July 30, 2014
Good location

Location, Room Size,
7
Good location to access different places. Shuttle bus is not frequent as other hotels but the hotel is located near around few hotels thus it's pretty convenient to get on other shuttle buses. There are not much choices in breakfast.
Kek C. Couples Malaysia, July 28, 2014
ok

the room is clean , big
6
me and my husband enjoy staying to this hotel

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