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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9838 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9838)
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Vicky C. Couples Hong Kong, June 2, 2014
Good food and lots of entertainment

Very cozy, convenient, new
7.3
The facilities are very satisfying. Yet, a few staff members are not helpful and professional. That is really disappointing.
Guangbin H. Couples China, June 2, 2014
Fantastic.

great location, convenient transport, etc
9.7
Masayuki K. Solo travelers Japan, June 1, 2014
good staff

good staff, free shuttle to ferry terminal, and good location
7.3
I should have requested a non-smoking room.
Warren B. Couples Indonesia, May 31, 2014
Defintely not worth it

Free transfer to Ferry Terminal
4.3
In overall it was very disappointing. Hotel was hard to find, hotel tag wasn't clearly visible. Lobby looked new and promising, but the room was a big no no, rug was very dirty, furniture looked very weary and not very clean. Definitely not worth the price, waaaayyy to pricey
Mandy Y. Business travelers Hong Kong, May 29, 2014
Nice and not expensive

Room rate is reasonable
7.7
Kiam F. Couples Malaysia, May 28, 2014
good!!!!!

location, value and comfortable
7.7
Lee J. Business travelers Malaysia, May 25, 2014
Overall Good Stay

Location, Scenery, Amenities
6
Overall ok experience, service can be better.
Chong C. Business travelers Malaysia, May 25, 2014
Location central

Clean , good bar , continent location
7.7
Not much complain overall is still consider good...
Alan L. Business travelers Singapore, May 25, 2014
Nice and cosy room

Fast room service
8.3
Great!
Andrew L. Families with older children Singapore, May 25, 2014
Easy access to free shuttle from nearby casinos

Centrally located, budget & friendly staff
6.7
Stay was comfortable and this is the second time I' here. We booked 5 rooms in total but apart from a little unpleasant encounter with a unfriendly duty manager. We booked a family room for four and asked for an extra door key but was turned down rudely by her. She claimed that each room is entitled to only 2 cards regardless of the size! However, a nice service staff later gave us an extra card. Because if no card, cannot even take lift back to room!That alone spoilt our stay. Then the air con in the family room was not functioning properly and they did not even bother to offer change of room. One great point is having free wifi in the rooms, as compared to previous year whereby I have to go down to lobby to get internet service.

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Customer Reviews - Emperor Hotel, Macau

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