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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9777 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9777)
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Tan J. Couples Malaysia, November 25, 2011
Great location with acceptable service

Strategic location
8.3
Room size is normal. Less view from room. Renovation was going on during my stay, noisy.
Ramesh N. Solo travelers India, November 25, 2011
great location and service.

good service and good location.
7.3
location in the middle of town.service and staff good.
Michael K. Couples United States of America, November 24, 2011
good location, good rooms

efficient front desk staff, good room, good sound proofing to eliminate outside road noise
5.7
the room was a non-smoking room on a non smoking floor yet was full of smoke when we checked in. there was an ash tray in the room. non smoking should be punished by heavy charges and ash trays in the rooms and on the floors should be eliminated to discourage smoking. the shower had poor drainage and even after we requested repair, there was no improvement. the hotel should improve this service.
Mei C. Families with young children Malaysia, November 24, 2011
Great location but without boy service

Location
6.7
I checked in pretty late at night and I believe the rooms that I had booked earlier with was not reserved. They actually upgraded us to suite, which was much better. The breakfast does not have much varieties, which I think they could improve. There is no boy service at the lobby to help carry the luggage to the room. The hotel free shuttle to the Macau Ferry Terminal starts too late. We were early but we have to take the public bus with our full load of luggage which is so inconvenient. The hotel should improve on this and provide the service, which should starts around 7am.
Yew G. Solo travelers Singapore, November 24, 2011
Great location, fast service, large room

Good amenities, within walking distance to many casinos
8.7
Within easy reach to casinos. Great food nearby. However no shuttle bus to/ from gongbei. Easy reach to airport.
Yew H. Families with young children Malaysia, November 23, 2011
Flexible Room Service

Efficient Cleaning
6
Shuttle bus shall provide free from hotel to airport at least
Choo K. Families with young children Malaysia, November 23, 2011
Comfortable Hotel

Small but great location
9.3
had used agoda services for few times, i found emperor hotel very comfortable and also very rational in room rates. walking distances to all major hotel.
Ernesto T. Families with young children Philippines, November 22, 2011
Room inclusions in internet not available

Good enough; but a little far from tourists attraction
5.7
concierge can't speak english. hotel under renovation. had to ask for free fruit platter before given. only few english cable channels are available. late checkout is less than hour only after regular checkout but was available in internet.
Ping S. Couples Singapore, November 22, 2011
Good hotel with convenient location

Good size room with comfortable bed
8.3
hotel is walking distance to most shops and eateries, very convenient.bed is most comfortable and room pretty good size.breakfast was of varieties and quite good.
Zhou X. Families with older children Singapore, November 22, 2011
A cheap and ok hotel

the room is a money for value stay
7.3
The emperor hotel is near to the major casinos such as yong li. There are several chinese cusine shops located near to the hotel. It is a money for value hotel as it is very affordable and the hotel is pretty spacious.
Travel tip: As most people frequent Macau for the act of gambling, Hotel Emperor should be the choice if you are looking for an affoordable hotel that is near to the famous enormous casino there. It will just be a 5 min walk to the Yong Li Casino. Pre paid handphone sim cards could be bought at shops just beside the main entrance of the hotel.

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Customer Reviews - Emperor Hotel, Macau

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