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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9500 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9500)
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Sin Y. Couples Malaysia, September 4, 2011
Good location but average service
6
the staff need to be more friendly
Fung S. Groups China, September 4, 2011
Good location but service is so so..

Location is very convenience
6.7
We have spent three days two nights in Emperor Hotel. The location of the hotel is really good. It locates at the center of the city. However, regarding to the service, we have waited for nearly 10mins to checkin which makes me a bit disappointed. At the last day, we have booked the shuttle bus service 15mins in advance. At the very beginning, the security told us to wait and will inform us when the shuttle bus arrive. But when the bus has come, the security not only has already been disappeared, but also the bus hasn't waited for even 5 mins!
Nightlife Tip: There is a sauna at the 2/F, maybe a good place for Men!
Meow L. Families with older children Malaysia, September 4, 2011
Good location

Good Service
6.7
Although the hotel and rooms are a bit old, e.g. with stained carpet, it is overall clean, with a good location and service. The only setback is that it doesn't have a hotel shuttle to the airport and other places.
Takbir A. Couples Malaysia, September 4, 2011
Hotel with good service and stragically located.

Walking distance to many cheap restaurants ,shopping malls and casinos.
8.3
its superb location saved my wife and i a lot as cheap restaurants are everywhere and there are a lot to see and enjoy at walking distance.the hotel itself is clean with most of the staff english-speaking.the hotel can be better if it is customer friendly by having more sofas for waiting guest at the front lobby.
Restaurant Tip: There are several medium or cheap restaurants around the hotel that offer food packages that are not only cheap but tasty.Just walk around.
Fang M. Couples Indonesia, September 4, 2011
good location wth good service

great location
7.7
it is in good location of macau, in the city. have a plenty of choice for meals. the hotel have a good service and i like their attitute to staff which is friendly.
Andy S. Couples Malaysia, September 3, 2011
Great location & service is good

Great location & service is good
7
overall is good & valuebal. the location is near to the Big casino like Galaxy, Lisboa (walking distance 5 minutes).
Ian M. Solo travelers Singapore, September 3, 2011
room size is fine,would be nice if cleaner

nothing special
4.7
only the lobby is renovated. the rooms have been refurbished a few years ago. could be better maintained. the excutive lounge is retro. 80's 90's
May C. Families with young children Malaysia, September 1, 2011
Great location but small rooms

Convenient for food
6
The hotel have shuttle bus provide, but it combine with others 3 hotels, so before travel to Macau pls. confirm with the hotel so that not like us waiting at harbour without direction.
Sightseeing/Attractions Tip: Most of the place can get the shuttle bus instead of taxi, can save your money.
Lim K. Solo travelers Malaysia, September 1, 2011
Nice location & Good condition

Good location
7.7
Nice hotel, room enough for 3 people. Some tv channel have sport channel. Only one thing not good is around not much famous food only.
Sulistyawati S. Groups Indonesia, August 31, 2011
nice room but lack of accommodation

nice room
7.3
We stayed for 3 nights in this hotel. The room is nice with 2 queen size beds. Instead this hotel doesn't have own accommodation for its guest to tourism place. Because we saw many hotels provide free shuttle bus to transport guest at least from/to ferry terminal.
Travel tip: Beware of Macau's taxi drivers. They don't care about your safety, always rude and can force drop you anywhere they want (not at your destination).

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Customer Reviews - Emperor Hotel, Macau

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