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Emperor Hotel

51 Rua de Xangai, Macau City, Macau

Recent customer reviews

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Very good

7.3

based on
10551 reviews

5573 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10551)
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Lee Y. Families with young children Singapore, December 28, 2011
Average Room Size - Deluxe Suite

Cheap and Clean
7.3
i booked a deluxe-suite on 28-dec 2011 during christmas season, clean room and good room-service. nothin g to complain. not convenience for first timer to macau. shuttle service was poor compare to branded hotels. don't expect to see shuttle buses at ferry terminal, if you want please take holiday inn or lisboa hotel buses. if you are new in macau, don't choose emperor hotel. difficult to locate by it's address. but overall rooms are good and quite to sleep at nights. lisboa hotel is 8mins walk to emperor hotel. ( walk straight only ) holiday inn is just next to emperor hotel.
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Margareth N. Groups Indonesia, December 28, 2011
Good hotel but not strategic location

great room, large enough
7
there's free shuttle bus from ferry terminal to hotel. rooms are ok. the hotel staff is helpful. there's a kiosk and convenient stores near hotel. and it's easy to get some meals near hotel. there's a mall just across hotel. but hotel location is far from senado square and city center.
Sightseeing/Attractions Tip: You can choose to walk to the center of Macau or to Senado square. If you wanna go to Taipa, you can take hotel shuttle bus to ferry terminal then use another hotel shuttle to get to your destination. It's really helpful.
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Joseph M. Couples Australia, December 27, 2011
Good location with good size rooms

walking distance to most casinos and shops
8
walking distance to nearby famous hotel casinos like mgm, wynn and grand libosa.
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Chor P. Families with young children Malaysia, December 27, 2011
comfortable & clean room

value for money
7.7
The deluxe room is big enough to add in one more extra single bed for 3 adults with 2 young kids. The room is clear and no smell even we stay at smoking room. Good maintenance.
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Yao X. Solo travelers Singapore, December 27, 2011
Great hotel

Great location, close to eatery and transport, clean and cozy room
9.7
Room is clean and cozy, convenient location, close to a variety of eateries/restaurants, entertainment venues etc.
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Wong H. Couples Malaysia, December 27, 2011
Not in central location but spacious room

Spacious room
7
This is a hotel to spend the night. The room is spacious and clean. But it is not suitable for family stay or for honeymoon. There is a flyer in the room with option to subscribe to porn channels and a sauna facility in the hotel which openly advertised "extra services" in the hotel. The moment you step out from the hotel, you are surrounded by pawn shops filled with expensive watches, lighters, etc. But convenience store and food is not an issue. However you need to take cab which costs about RM20 to Chinatown where St. Paul's church is located about 10 minute away. Overall it is clean and spacious hotel which is value for money.
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Erdenebulgan B. Families with young children Mongolia, December 27, 2011
Generally Good One

Close to Casinos
10
the executive rooms we got were really spacious. looks clean , until i saw the shelves up the refrigerator were full of dust . the location is good , walking distance to the other hotels, like wynn .
Restaurant Tip: The staff were not so accomodating. Hotel states that breakfast is from 6-1030 am . We usually have breakfast by 930 am , and by then their server for bacon and buns would be empty already .I requested for refill but they will just say no more. This happened for the 3 days we were there.
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Elaine L. Couples Malaysia, December 27, 2011
Nice Service and Good Location

Nice Service
7
All the staffs are very nice and helpful. Can guide us and answer our questions during the trip. The room is small but clean. Have free WIFI in the room and the speed is high. Good location. Near MTR station and a lot of delicious food around the Hotel. Even can walk back from Central and the distance is not so far.
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Selvy W. Couples Indonesia, December 27, 2011
Nice hotel

location and price
6
Second time staying there. and the hotel is quite nice, location is quite good and value of money.
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Joseph F. Couples Singapore, December 26, 2011
Reasonable sized rooms.

Walking distance to town
6.7
Rooms are clean. Friendly staff. Breakfast buffet is ok. Convenient to walk to the casinos and tourist sites. Easy to take a bus to other islands. Supermarket is about 5mins walk from the hotel. Historic church sites are definitely worth visiting. Macau egg tarts is a must try.
Sightseeing/Attractions Tip: Make sure you have exact amount for the bus fare. Bring your walking shoes
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