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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 10154 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10154)
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Anestis C. Solo travelers Australia, July 2, 2014
Very comfortable, friendly staff

close to casinos, affordable, friendly staff
7.7
Enjoyed my stay, will stay again!
Chin J. Couples Singapore, July 1, 2014
Front desk and concierge staff = lousy

None
3
Bad Concierge staff cant speak or understand simple English. Concierge staff pretends not to understand my Mandarin. Front desk staffs don't know how to smile at hotel guests. Bad attitude when replying. My only consolation is when i check out, one hotel staff is full of smile and courteous. Chambermaid was courteous and friendly. Hotel need to work hard on frontline customer service.
Hg L. Groups Malaysia, June 30, 2014
Convenince

near to casino, shopping area
6
hotel room is nice and comfortable, is only 1 counter for check-in, walk Q for long time , staff was not friendly speaking, other than this overall is ok
Wu C. Solo travelers Taiwan, June 30, 2014
good location

location, location, location
7.3
after the remodel, the room is considered acceptable in a valuable price. excellent location and also provide free shuttle bus.
Sik K. Couples Hong Kong, June 30, 2014
ok

room is good and clean
8.3
Okay for staying
Michael T. Couples United Kingdom, June 29, 2014
staff rather functionary.

location good.
5
rather expensive. in other words, not really good value for money. but no choice at the time.
Abigail E. Couples Philippines, June 29, 2014
It was okay

Good location
4.7
Good location however the hallway and room smells cigarette. Small bathroom. Dusty tables.
Ennjoong Y. Solo travelers South Korea, June 29, 2014
Nightlife hotel,Fast check-in and check-out,

Fast check-in and check-out,Nightlife hotel,Fast check-in and check-out,
9
Fast check-in and check-out,Nightlife hotel,Fast check-in and check-out
Jeffri S. Families with young children Indonesia, June 28, 2014
The Hotel is very old but near to many store

Frendly, city center and big room
7
Very Nice and comfortable
Wei H. Families with older children Singapore, June 28, 2014
Nice hotel

neat and tidy, convenient
6
Hotel was close to major casino, accessible via bus services.

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Customer Reviews - Emperor Hotel, Macau

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