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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9304 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9304)
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Yee K. Couples Malaysia, March 27, 2011
Great location

the room is clean
8
can inprove more shuttle bus to go the attraction places.
Boyanka M. Couples Switzerland, March 27, 2011
A terrible hotel

None
3.7
We booked 4 nights at this hotel (a room on the executive floor) but wanted to flee right after we got in. Smell of mould and cigarettes in the corridor and in the rooms (even the non-smoking ones), rust in the bathroom, stains on the carper and the bed sheets. The rooms were also very small, dark and cold! Luckily, after 2 nights we managed to arrange an earlier check-out, but we ran away with a caught and sneezing. The only positive thing about this hotel was the Manager who admitted that the hotel is far from 4* and helped with the earlier check-out. Needless to say however that this incident left very bad memories from Macau.
Sightseeing/Attractions Tip: The Venetian and the City of Dreams are must-see.
David H. Couples South Africa, March 27, 2011
Great location false claims

Good location
4.7
The website claimed that the hotel had been newly renovated and the photos looked fantastic. The reality was that they are in the process of renovationg. There is no lobby so to speak with construction boards blocking the actual entrance. Maybe some of the floors were renovated but the one we stayed on was dingy had an unpleasant damp smell. Our room was small and very tatty. The staff on the whole were friendly and helpful.
Kheong Y. Groups Singapore, March 26, 2011
Comfortable and spacious.

Good location and spacious.
7.3
The room is very spacious and comfortable. The hotel location is very near to casinos and eateries. it would be great if the hotel provides free wifi.
Tan C. Families with older children Malaysia, March 26, 2011
Great location
7
the hotel has a good location for those who like to gamble, as it's walking distance to a few big casino like starworld, wynn and mgm.. it's only like 5 mins walking distance.. a number of small eatiries nearby..
Jason O. Couples Malaysia, March 26, 2011
Spacious hotel and good location!

Convenience and value for money
5.7
The room is spacious with bath tub and King size bed. Value for money. Still have some space for improvement as the hotel lobby is still under heavy renovation during our lodging.
Sightseeing/Attractions Tip: Can actually walk opposite to Wynn's Hotel to take the shuttle bus to Macau Ferry as the shuttle is more frequent. From there, can take the buses provided by the many hotels to go to Taipa Village or Venetian Macau Hotel.
Yen T. Business travelers Singapore, March 26, 2011
Central location

Central location, nice executive room with access to executive lounge
8.3
Good central location with nice executive rooms.
Quah W. Groups Singapore, March 26, 2011
Great place to stay

Grand and very comfortable.
9.3
very clean and spacious room. convenient to travel around by foot. minute away from major casinos. very good location.
Cailing T. Families with older children Singapore, March 26, 2011
Hotel under renovation

Reasonably size room
7.3
The room furnishing is a bit old and not entirely clean
Tseu L. Families with older children Malaysia, March 26, 2011
Value for money hotel

Taxi are easily available, reasonable size room
7.7
Rooms with free internet access.

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Customer Reviews - Emperor Hotel, Macau

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