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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9601 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9601)
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Adeline L. Groups Singapore, April 20, 2011
Value for money

great location and comfortable rooms
9
the location of the hotel is centralised with convenience to get food, daily necessities (7-11 just round the corner) as well as ease to get to major casinos such as grand lisboa and wynn. the rooms are clean, spacious and comfortable and one can watch tv while soaking in the bathtub as there is a glass panel on the bathroom wall. audio facilities also available in the bathroom. for non-couples, a curtain can be drawn for privacy purposes. single beds are big too.
Restaurant Tip: Small cafes within 5min walk serve good "sharksfin with rice" at hkd48 and tasty authentic "hk cafe" food.
Law M. Couples Malaysia, April 19, 2011
Great location with comfortable room

Location
7.7
Hotel location very near to many sightseeing place, beside a lot of 24 hrs restaurant and very conveniance
Wong T. Families with young children Singapore, April 19, 2011
Good location with friendly staff

Convenient, easily accessible, the room amenities are quite well-equipped
9.7
The staff there are friendly and patient. As this is our 1st time in Macau, they are able to provide guidance and advise us on areas like where to find local delicacies, how to get around Macau and what are the various sightseeing locations. The counter staff even gave one lovely panda luggage tag as a souvenir to our son. She gave me a very warm feeling of welcoming us to our stay there.
Chintassanee K. Couples Thailand, April 19, 2011
Nice and Clean

Location and Staffs
7.7
I lost my bag in Macao and hotel staffs are not so helpful, staffs advised us to go to police station and report the case. However, room condition and other services of this hotel other than the above circumstances are good. Location of hotel is ok, easy to find food, taxi and buses. Room rate is reasonable.
Siew P. Families with young children April 18, 2011
Geat location

Comfortable room
6.3
Deluxe room is enough for a family of four (with 2 young children). Great location, easy to find restaurant and near to major casino.
Sightseeing/Attractions Tip: Its always not a waste to take a cab to tourist attraction especially travel with big group. It won't cost much because Macau is such a small place.
Paul W. Solo travelers United States of America, April 18, 2011
good location and poor rooms

location
3.3
I picked up this hotel just for its central location. Otherwise, it's a disapointment for a 3-star hotel : - No free wifi access - Cash "safe deposit" - Very dirty carpet The worst of all is that you can hear clearly the neighbor room's TV, talking and coughing. I thought the divider may be built by some types of cheap plate or drywall. Highly not recommended!
Sightseeing/Attractions Tip: Unlike several years ago. In the night, the street sightseeing and attractions are almost dead. Unlike Hong Kong, Maucau's food choices are very limited, expensive and poor quality. It's better to go to Thailand and Hong Kong, in my view.
Kris C. Solo travelers Hong Kong, April 18, 2011
newly renovated hotel

comfy bed
7.3
just one night stay in this hotel bed is comfy, staff is nice no free wi-fi in hotel even executive floor. is a bit difficult to locate if taking bus.
Kam Y. Couples Hong Kong, April 18, 2011
Neat living

comfortable, clean and neat with reasonable price
4.3
1) Shuttle bus to Ferry can be more frequent. The seats in shuttle bus is a bit small for comfortable sitting.
Fong K. Couples Singapore, April 17, 2011
Newly renovate, lobby, lift upgrade and new outlet

convenient for travel both Macau and Zhuhai
9.7
Room services very efficient, replenish toiletry even a handsoap.
Eddy C. Couples Malaysia, April 17, 2011
Centralised Location,But Surrounding bad!

Central location
3.3
overall, the location is quite centralize... other than that, i've nothing really good to say about this hotel. 1st, the location itself is "low end" and we are frequently surrounded by mainly pure "low end" and uncouth, rude gamblers. hardly see any tourist in that location. lighting in the room is very dim and not very comfortable at all! no smoking sign though is in the public areas of the hotel, they do not seem to be respected at all. staff attitude and service quality is bad! definitely not a hotel. no recommended for couples and family with children. not recommended for women traveling alone!

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Customer Reviews - Emperor Hotel, Macau

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