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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 10156 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10156)
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Wei H. Families with older children Singapore, June 28, 2014
Nice hotel

neat and tidy, convenient
6
Hotel was close to major casino, accessible via bus services.
Hong H. Business travelers Singapore, June 27, 2014
this area is convenient to move around

location is good, safe for even kids and hotel is in good ambiance
6
hotel is well located near eatery places and shopping areas. Transportation is also not a problem.
Hong H. Business travelers Singapore, June 27, 2014
hotel is clean with fast service

clean, friendly staff and sizeable room
6
always stay in this hotel because of its location.
Cheung Y. Business travelers Singapore, June 27, 2014
average as hotel is quite old

location, rate and convenience
7.7
only one night and not much to comment
Hong H. Business travelers Singapore, June 26, 2014
hotel is good with friendly staff, big room too

sizeable room, nice bathroom and good and fast service
6
stay is pleasant with safe location.
Adeline L. Solo travelers Singapore, June 26, 2014
Comfortable room, value for money

Value,for,money Sizable rooms Walking distance to major casinos
6
Repeated stay as rooms are comfortable and prices very value,for,money.
Adeline L. Solo travelers Singapore, June 25, 2014
value,for,money hotel

Value,for,money, Comfortable, Casinos and food walking distance
6
Repeated stay at hotel as comfort is achieved at affordable rates. May want to take note of spa in hotel, which may not be "wholesome" for ladies or kids.
Elena H. Families with older children Singapore, June 24, 2014
Not worth the money

Famous casinos nearby, walkable distance to Senado Square
7
The hotel requires key to access to different levels of the hotel, meaning you can only go to the level your room is, which is a good security measure. However, the keys don't really work that well. Furthermore, there was a night (at 11:49PM) where someone entered our room after pressing the doorbell twice. We quickly closed the door without checking out who is it, afraid that he may be a thief/burglar. He may be the staff there but I strongly suggest that everyone remember to fasten the latch (we somehow forgotten that night) if you choose to stay there. It may be the cheapest family suite around in Macau, however, I would rather pay more next time for a cleaner hotel room. The carpet at my bedside has some red spots which was rather disturbing and the towels provided have holes in them. Our toilet seat cover wasn't in a good condition too. To add on, I was disappointed with the number of complimentary bottles of water. Four bottles were provided but only two of them are free (there's four of us in the family suite). The good thing about the hotel is its location. It is near Wynn, Star World and other casinos. Senado Square is also of walkable distance from the hotel.
Chee H. Couples Singapore, June 23, 2014
Very good stay. Cheap

Cheap. Close to many casino.
7
Stay a few days. Near many casinos. Food is easy to get.
Wiboon P. Families with older children Thailand, June 22, 2014
Clean big room and well equipment

location, roomy, and helpful staff
7.7
We like it very much and the staff are very helpful. We forget our hang carry bag during check out and they notify us immediatelly. Thanks for their help.

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Customer Reviews - Emperor Hotel, Macau

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