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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9523 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9523)
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Yanda T. Couples Singapore, March 28, 2011
Good location. Near to Wynn and Grand Lisboa

great view of the washroom.
7
Good stay. walking distance to 2 good casino. Recommended to stay if you want to go to outstanding casino. sands and the rest cant really make it.
Gareth S. Groups South Africa, March 28, 2011
Great Location

Value for money
7.7
Hotel is well located right in the heart of the gambling Macau. Depends what you are looking for, but the Wynn, Rio, Lisboa, & many others are all a short walk away. The Spa's are great, and the people friendly too. Hotel was under construction, but suited us as we were not there often.
Nightlife Tip: Go to the Venetian or the Hard Rock hotel for a great night!
Josefina T. Families with older children Philippines, March 28, 2011
Great location but service needs improvement

Macau attractions are accessible from hotel, within walking distance to hotel casinos with complimentary shuttles
6
choice of getting a room at executive floor was a good decision as other floors were a bit cheesy and smell of cigarette smoke strong. breakfast was very simple and the menu was the same for the 3 days of our stay. but for the price and location, the hotel is good value
Travel tip: for transportation, make use of the complimentary shuttles of emperor hotel to bring you closer to the historical center, and the complimentary shuttles of wynn and mgm hotels nearby to get to the cotai stripm, particularly venetian and city of dreams which also have several routes for their shuttles.
Yuriko Y. Families with young children Indonesia, March 28, 2011
best value hotel

executive floor has their own lift
8.7
the room just ok, it,s pretty clean although i found the pieces of the thumb nail on the carpet. the breakfast was great, and the location near the ferry terminal
Telly C. Couples Singapore, March 28, 2011
Normal hotel but great location to casinos

Near to Wynn and lisboa casino
6.3
Nt tht friendly services from the staff. Room else all right only. Not the Impressive. Not really value for money.
Yee K. Couples Malaysia, March 27, 2011
Great location

the room is clean
8
can inprove more shuttle bus to go the attraction places.
Boyanka M. Couples Switzerland, March 27, 2011
A terrible hotel

None
3.7
We booked 4 nights at this hotel (a room on the executive floor) but wanted to flee right after we got in. Smell of mould and cigarettes in the corridor and in the rooms (even the non-smoking ones), rust in the bathroom, stains on the carper and the bed sheets. The rooms were also very small, dark and cold! Luckily, after 2 nights we managed to arrange an earlier check-out, but we ran away with a caught and sneezing. The only positive thing about this hotel was the Manager who admitted that the hotel is far from 4* and helped with the earlier check-out. Needless to say however that this incident left very bad memories from Macau.
Sightseeing/Attractions Tip: The Venetian and the City of Dreams are must-see.
David H. Couples South Africa, March 27, 2011
Great location false claims

Good location
4.7
The website claimed that the hotel had been newly renovated and the photos looked fantastic. The reality was that they are in the process of renovationg. There is no lobby so to speak with construction boards blocking the actual entrance. Maybe some of the floors were renovated but the one we stayed on was dingy had an unpleasant damp smell. Our room was small and very tatty. The staff on the whole were friendly and helpful.
Kheong Y. Groups Singapore, March 26, 2011
Comfortable and spacious.

Good location and spacious.
7.3
The room is very spacious and comfortable. The hotel location is very near to casinos and eateries. it would be great if the hotel provides free wifi.
Tan C. Families with older children Malaysia, March 26, 2011
Great location
7
the hotel has a good location for those who like to gamble, as it's walking distance to a few big casino like starworld, wynn and mgm.. it's only like 5 mins walking distance.. a number of small eatiries nearby..

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Customer Reviews - Emperor Hotel, Macau

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