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Emperor Hotel

51 Rua de Xangai, Macau City, Macau

Recent customer reviews

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Very good

7.3

based on
10551 reviews

5573 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10551)
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Goh P. Groups Malaysia, May 30, 2011
Great location and big bed room

best features of hotel
6
good service,free shuttle bus from hotel to ferry macau. room design was nicely same as cleanness in room. compare hotel room is bigger than hong kong nearby lisboa hotel and seaview was good arround.
Nightlife Tip: a lot of casino around
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Matthew L. Solo travelers United Kingdom, May 30, 2011
Decent location and not bad valuie for price

location
7
Generally the check in was good, but I was expecting more from the business lounge than was offerrred. Usually lounges will throiw in some snacks or beers, but this was strictly tea or coffee. Staff were pleasant enough.
Travel tip: nil
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Joseph K. Solo travelers South Korea, May 29, 2011
Comfortable Hotel

Comfortable Bed
7.7
Great location, near to all the casinos like Wynn, Starworld, Grand Lisboa. Nearby 7-Eleven convienience. Lan Internet too.
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Chin H. Couples Malaysia, May 29, 2011
Hotel in convenient location

Centre of activities
7.7
this is our second stay at this hotel. we were checked in by friendly staff and upgraded to an executive room. the concierge was also very helpful and friendly. keep up the good service and we will be back again.
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Tee S. Families with older children Singapore, May 29, 2011
Nice Location

The room is clean and staffs are friendly.
7.3
Emperor hotel do not have casino itself but within a walking distance, we can find a lot of casino hotels around the hotel we stay in. Behind the hotel, we can find some restaurants serve nice tim-sum , noodles and others and the prices are quite reasonable and affortable. The hotel can arrange a mini van tranfer for us to Zhuhai just outside the border with quite a reasonable fare.
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Dennis T. Couples Singapore, May 28, 2011
Great location but hotel needs refurbishing

Great location, spacious room
6.3
Great location, good selection of eating joints, proximity to shops, many great hotels in the neighbourhood and easy access to many large scale casinos make this hotel an ideal hotel for most travellers. But the rooms are a little run down and needs better maintenance and upgrade. The staff could be more friendly but this could be due to their work pressure. The lobby is sometimes too crowded and noisy and sometimes too smoky.
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Teo L. Couples Singapore, May 27, 2011
Centralised location

Great Location to most Hotel & sight-seeing places
8
Toilet is very clean as it has been renovated recently. But the carpet is showing stains that prevent me from walking in barefoot in the room.
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Desley N. Couples New Zealand, May 27, 2011
Standard hotel

Decent sized rooms
6
Overall the hotel suited our needs. Location ok. Service could be better and the staff could be more friendly and helpful.
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Eileen G. Groups Malaysia, May 27, 2011
Great Location

The room quite big
7
The staff very friendly and is nice place for those honeymoon couple.
Hotel Feature Tip: Can consider for honeymoon.
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Chuin P. Families with older children Malaysia, May 26, 2011
stardard great hotel

everything is good
8
overall is good. staff is friendly. definitely would stay again.. for executive room you need to check in at lvl 20. the room is spacious, clean, ppl there are very helpful. when gathered a lot of information on tourist attraction and also direction to travel to everywhere including on how to get in to guang zhou. the person incharge explained to us patiently and show us the direction. very recommended.
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