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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9837 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9837)
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Joseph A. Families with young children March 4, 2011
Less for More

great location, friendly staff
8
the greatest selling point of this hotel is the location- it is centrally located with just a few minutes walking time to major casinos and hotels in macau.they have a decent breakfast buffet and they offer free shuttle service to and from the ferry terminal. we're definitely recommending this hotel who don't want to spend so much on their hotel rooms and who would like to enjoy macau in the most convenient way
Travel tip: The MAcau Grand Prix Museum is only 10 minutes away from the hotel.
Joseph A. Couples March 4, 2011
Hassle free hotel

friendly and accommodating staff
8.7
we feel like vips availing the executive rooms. we have a special check in counter at the 20th floor - complete with free coffee and tea . there were complimentary fruits are our room. shuttle service to and from the ferry terminal is for free. there is complimentary breakfast at the 20th floor or there is also a breakfast buffet with more variety of food at the 4th floor. you just have to request from the 20th floor concierge for a bfast voucher. location is great! walking distance to most major casinos and tourist spots in macau. we'll definitely recommend to friends!
Tan L. Groups Singapore, March 4, 2011
Great hotel with great service

Service and room space
8
Generally,the hotel is clean and the room is spacious. The bed is comfortable and soft. There is s small corner in the room where there are a few chairs and small table to enjoy afternoon tea. The bathroom was clean and the service was great. The location is accessible and is walking distance to the shopping area. It is also surrounded by casino. In addition, shuttle bus service was provided to shuttle tourists staying in the hotel to the ferry terminal. Overall,I like the room and the service very much and will definitely stay there again.
Kongkiat C. Business travelers Thailand, March 4, 2011
Great Location

Good service
8.7
Great location and quite easy to sightseeing by foot to big casino. Staff were quite friendly and helpful. Big room and clean.
Siaw W. Couples Malaysia, March 4, 2011
Great Hotel with Great Location

like the washroom very much
8.7
great luggage service provided & staffs all so friendly & helpful.
Maxim C. Solo travelers Russia, March 3, 2011
Good hotel in the center

Very calm
7.7
Hotel may look old from this out side, but it is well kept with all the basic amenities in need. It is located in Macau city itself with a near by bus stop & also constant taxi stops in front of the hotel. Free Shuttle buses to the infamous Venetian Resort is just a block away. Front desk was also helpful, when we ask for directions. Macau is a great place to visit and wander around besides gambling.
Frederik K. Couples Netherlands, March 3, 2011
Good hotel

price/quality service
8.7
Hotel is close to Wynn casino and Lisboa. 15 minutes from Venetian by shuttle bus. Great breckfast buffet. Good restaurants in around.
Tay S. Solo travelers Singapore, March 3, 2011
A good enough hotel to stay

Great location, within walking distance to major downtown casinos, clean room and free internet
7.3
check in was rather slow. only 1 person manning the counter. arrived at 1130hrs but can only get room at 1330 hrs. however, all room related requests (big bed, non smoking, high floor) were all met. deluxe room was quite spacious and clean. internet speed is acceptable. not much options for meals in the hotel itself. overall a hotel good enough to put up for the night, with only basic facilities although there is a spa for man.
Tan L. Couples Malaysia, March 3, 2011
Great Location and Reasonable Price

Comfortable
9.3
This is my second time stay in Emperor Hotel. The reasons i choose this hotel again is because of the great location and reasonable price. Deluxe room is spacious and clean, bathtub attached. Overall, the room is comfortable. And there is free shuttle bus frpm ferry terminal. Staff there are helpful and friendly.
Sightseeing/Attractions Tip: Historic centre of Macau.. great place
Michael, H. Families with young children Malaysia, March 2, 2011
Very nice hotel but slow check in.

location- heart of macau city.
7.3
the first impression for this hotel was slow check in. we spended for 40 min to check in for 3 rooms not even a busy period at that time. only one staff was handling check in, the others three staffs are standing waiting for guest to check out!!!(that time is around 3pm) however, the room we stayed was spacious and clean. this hotel is located at the centre of city so very easy to get to other places. basically, this hotel is nice, but need improvement for staff performance.

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Customer Reviews - Emperor Hotel, Macau

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