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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Hotel Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9056 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9056)
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Siu T. Groups Hong Kong, December 5, 2010
A hotel with a good location

room is clean and it is convenience to get there
8.3
i arrived the hotel on around 2.15pm, but the room is not ready yet. i have to take a walk and come back on around 4pm to get the room. it would be great if the room can get ready a little bit earlier so that i do not have to spend one more hour for waiting
Marc C. Families with older children United States of America, December 5, 2010
Good value and adequate hotel

straightforward tourist hotel, decent bath amenities, clean bedding and towels, convenient to casinos
4.7
Hotel met expectations given price and location. Rooms, decor and service were adequate but not exceptional. We booked and paid for an extra bed, but did not need it. I asked if the hotel would provide us breakfast in lieu of the bed, but although the desk clerk wanted to be helpful, the manager made it clear that he could not be bothered with our suggestion, as he waved us off in a very dismissive manner. Otherwise, we found the hotel staff to be professional and pleasant.
Sock T. Groups Singapore, December 5, 2010
Value for money

Clean room, good location
7
location near to bus stop and also near other big hotels that provides free shuttle. full amenities bathroom. nice 32" lcd tv. overall stay in the hotel is reasonable price, convenient to get a taxi at the entrance of hotel.
Phyllis W. Families with older children Canada, December 4, 2010
Great location and good value

Location and service
8.3
This hotel has great location, and excellent service. The small places in the washroom need to be cleaned. Like behind the door and under the sink. And the breakfast in the executive floor should have better settings. Sitting in coaches and eating on the coffee table is not comfortable.
Francis V. Couples Philippines, December 4, 2010
Satisfaction guaranteed

Executive suite is spacious and comfortable
9
My mom is one person who is hard to please.But she was satisfied with the room. Place is close to casinos and everything we need is around the corner.
Ang P. Families with young children Singapore, December 3, 2010
Emperor Hotel,

Location
4
The room filled with cigarettes smell. Request to change room but was rejected. Take too long to provide Extra bed. Overall services are poor.
Dulce L. Couples Portugal, December 3, 2010
Close to the big casinos and a clean room

A nice room and bathroom, with lot's of space. It's close to everything, but closer to the big casinos of Macau. There is much entertainment inside the hotel for everyone tastes.
7.3
The acess to the hotel is very good, as well as the location because you can be everywhere by walking. There are many casinos close to the hotel (ex. Casino Grand Lisboa) and there are many restaurants you can go. The service from the hotel is good.
Sightseeing/Attractions Tip: Ask for a city guide at the hotel(it's a small book that have many sugestions of places to go inside Macau). Don't give up if you think that no one understand you at the hotel: ask for a map.
Koh L. Couples Singapore, December 2, 2010
Budget stay hotel value for money

Clean bathroom.
6
Tv programms not working well. Not everytime able to view the tv at all. Not functioning sometimes. But the bathroom is very clean although it was a bit small.
Kok K. Families with young children Singapore, December 2, 2010
Ok location but indifferent service

Within walking distance to the Lisboa Hotels
5.3
The front office seem understaffed in all areas (receptionists, cashiers, bell hops etc), no smile and indifferent service. Strong cigarette smell in my rooms despite me requesting for non-smoking rooms.
Restaurant Tip: Nice eateries just outside the hotel, turn left from the main entrance and walk less than 50m.
Siong T. Couples Singapore, December 1, 2010
Good location and spacious room

Big rooms, nice breakfast
9
The room at executive floor in Emperor Hotel is spacious and breakfast are also served in the same floor. Nice ambience's and near famous casinos.

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Customer Reviews - Emperor Hotel, Macau

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