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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9440 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9440)
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Tong P. Groups Hong Kong, January 12, 2011
Location not the best but it's OK

Generally quite clean
5.7
Disappointed with the service. Upon arrival, we were told that we have to wait for 2 hours before we can get our room. Luckily we have booked 2 rooms so we rested in the available. Counter & concierge staff very slow and the doorman pretends not to see guests coming in through the door. He hid behind the pillar and peeped at the guests struggling to get in. Bad attitude! There's no co-ordination between the hotel and the free shuttle bus service. We informed the concierge that we would like to take the hotel bus to the Ferry Terminal. He said that he will arrange for us. On the day of our departure, the bus came and there were only 3 seats left for the 4 of us. Instead of moving the luggages to make available another seat, the drive kept shouting rudely "no standing allowed" and "go take taxi". Bad attitude and lousy service. Only two of us took the bus and the rest went by cab to the ferry terminal. Emperor Hotel is not one of the cheapest hotel around, I will not recommend friends to stay here
Ang S. Groups Singapore, January 12, 2011
great location with acceptable rooms

location was great and within walking distances to major casinos like Whynn and Lisboa
6.3
the location was great and within walking distances to whynn and lisboa casinos. there are also many food choices available within the area. free shuttle buses are provided to the macau ferry terminals for people intending to visit nearby hong kong. 10 minutes taxi from the macau airport costs about thus do not worry about airport transfers.
Shannon, F. Couples Malaysia, January 12, 2011
pleasant stay at the East

best price at best location near mtr
9.3
7/11 is around the corner, can get water easily.
Hotel Feature Tip: take the opportunity to ride for f.o.c.from hotel to mongkok(shopping)& mtr station to airport per way...every 10am, 11am & 12pm.
Wilvin L. Families with young children United States of America, January 12, 2011
Great location and large room

Clean room and nice services
10
The hotel operator was well inform for all room services and provide a nice clean room for our stay.
Tom L. Couples Canada, January 12, 2011
very nice rooms

rooms and service were veery good
8
the service overall was very good and the room was excellent,although the room was cold at this time of year with no heat.
Huang B. Groups Singapore, January 11, 2011
Good room and great location

clean big room, good location
7.7
This is the first time I visit Macau and I'm glad that I choose this hotel for my 6 nights stay.It look old from the outside but it surprise when I check into my room. It's near to a 5 star hotel room. Location is good, 5 min walk to the bus stop and near to those big casio......I will stay at this hotel agin if i visit Macau again.
Lee H. Couples Malaysia, January 11, 2011
Good value for money

Room & Bathroom is so clean, bed is so spacious
8
This hotel is located at a relatively good location to some of the Casinos like Wynn, MGM, StarWorld, Grand Lisboa and to tourist attractions like Senado Square, St Paul's Ruins, etc
Nightlife Tip: Suitable for casino player
Yap P. Couples Singapore, January 11, 2011
Great location, easy accessible

Choice of breakfast...western and oriental
8
Overalls the staff are friendly, The manager Mr. Gary is helpful and tend to our needs such as providing necessary information, recommendation to visit place of interest and help us in other queries.
Lee H. Families with older children Malaysia, January 11, 2011
Great Location and Value for the Price

Many Casinos around
7.3
Good Location and hotel staff are helpful and friendly
Lee H. Solo travelers Malaysia, January 11, 2011
Nice Location

Convenient to many casinos
9.3
Location is perfect, and staff was wonderful to deal with.

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Customer Reviews - Emperor Hotel, Macau

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